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Nonprofits · head to head

Blackbaud Raiser's Edge vs Citrix ShareFile

Blackbaud Raiser's Edge logo

Blackbaud Raiser's Edge

Nonprofits

Enterprise-grade donor management system

From
On request
Rated
-
Full reviewWebsite
Citrix ShareFile logo

Citrix ShareFile

Webinars

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Blackbaud Raiser's Edge no published pricing on website - requires custom quote based on organization size and solutions; Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans
  • They diverge on capability: Blackbaud Raiser's Edge covers Donor management, Citrix ShareFile covers Secure file sharing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Blackbaud Raiser's Edge and Citrix ShareFile actually diverge.

Attributes where Blackbaud Raiser's Edge and Citrix ShareFile differ
AttributeBlackbaud Raiser's EdgeCitrix ShareFile
PlatformsWeb, Desktop, MobileWindows, Mac, IOS, Android, Web
CategoryNonprofitsWebinars
Founded19811989

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Blackbaud Raiser's Edge

  • Donor management
  • Gift tracking
  • Prospect research
  • Campaign management
  • Advanced reporting
  • Stripe
  • PayPal
  • QuickBooks

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • ServiceNow
  • Slack

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Blackbaud Raiser's Edge

  • Donor management and gift processing for nonprofitsnot Citrix ShareFile
  • Major gift portfolio management for fundraisersnot Citrix ShareFile
  • Campaign and appeal trackingnot Citrix ShareFile
  • Prospect research and wealth screeningnot Citrix ShareFile
  • Fundraising reporting for boards and fundersnot Citrix ShareFile

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot Blackbaud Raiser's Edge
  • Compliance oriented document exchange with external clientsnot Blackbaud Raiser's Edge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Blackbaud Raiser's Edge

  • No published pricing on website - requires custom quote based on organization size and solutions
  • Pricing varies significantly by product and organizational complexity

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

Pricing, plan by plan

Blackbaud Raiser's Edge

On request
  • Standard$200/month
    • Donor database
    • Gift tracking
    • Reports
  • Premium$500/month
    • Advanced analytics
    • Prospect research
    • Custom reporting

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

Which should you pick?

Choose Blackbaud Raiser's Edge if

  • You need donor management.
  • You work on Web, Desktop, Mobile.
  • You also want gift tracking.
Blackbaud Raiser's Edge review

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Questions people ask

Is Blackbaud Raiser's Edge or Citrix ShareFile better?
Neither clearly leads. Blackbaud Raiser's Edge starts at On request and Citrix ShareFile at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Blackbaud Raiser's Edge or Citrix ShareFile?
Blackbaud Raiser's Edge starts at On request and Citrix ShareFile at On request.
Does Blackbaud Raiser's Edge or Citrix ShareFile run on more platforms?
Blackbaud Raiser's Edge runs on Web, Desktop, Mobile. Citrix ShareFile runs on Windows, Mac, IOS, Android, Web.
What is Blackbaud Raiser's Edge best used for?
Blackbaud Raiser's Edge is most often used for donor management and gift processing for nonprofits, major gift portfolio management for fundraisers, campaign and appeal tracking, prospect research and wealth screening. Of those, donor management and gift processing for nonprofits and major gift portfolio management for fundraisers are not what Citrix ShareFile is typically brought in for.
What can Blackbaud Raiser's Edge do that Citrix ShareFile cannot?
Blackbaud Raiser's Edge covers Donor management, Gift tracking, Prospect research, Campaign management. Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Blackbaud Raiser's Edge: How much does Raiser's Edge NXT cost?

Blackbaud does not publish pricing for Raiser's Edge NXT or other products on their website. Pricing is customized based on your organization's size, goals, and the solutions you need. You must submit a form to request a personalized quote.

Source
Citrix ShareFile: What are the pricing tiers for ShareFile?

ShareFile offers four plans: Advanced ($18.15/month or $16.50/year per user), Premium ($28.59/month or $26/year per user, marked Most Popular), Industry Advantage ($45.83/month or $41.66/year per user), and Virtual Data Room ($77/month or $69.30/year per user).

Source
Blackbaud Raiser's Edge: How is Blackbaud pricing calculated?

Blackbaud pricing is based on several factors including organization size, number of users, selected solutions or modules, and the level of support and services desired. Pricing is designed to scale with organizational needs.

Source
Citrix ShareFile: What is the minimum number of users required for ShareFile?

The Advanced, Premium, and Industry Advantage plans require a minimum of 3 users. The Virtual Data Room plan requires a minimum of 5 users.

Source
Blackbaud Raiser's Edge: Does Blackbaud charge hidden fees?

No, Blackbaud pricing is structured to be transparent with no hidden fees. Their representative walks through all costs during consultation before you move forward.

Source
Citrix ShareFile: How much storage do I get with ShareFile?

Advanced, Premium, and Industry Advantage plans include 3TB of account storage (1TB per license aggregated). The Virtual Data Room plan includes 1GB storage per license. Additional storage is available in 3TB packs.

Source
Citrix ShareFile: Does ShareFile offer a free trial?

Yes, ShareFile offers free trials for multiple plans, including Advanced (Try Free option), Premium, and Industry Advantage. Trial links are provided on the plans page.

Source
Citrix ShareFile: Is data encrypted in ShareFile?

Yes, all communication between ShareFile and users is encrypted using either SSL or TLS encryption protocols, with up to AES 256-bit encryption available. Encryption is included across all pricing tiers.

Source
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