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Nonprofits · head to head

Blackbaud Raiser's Edge vs Cisco Webex

Blackbaud Raiser's Edge logo

Blackbaud Raiser's Edge

Nonprofits

Enterprise-grade donor management system

From
On request
Rated
-
Full reviewWebsite
Cisco Webex logo

Cisco Webex

Webinars

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Blackbaud Raiser's Edge no published pricing on website - requires custom quote based on organization size and solutions; Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Blackbaud Raiser's Edge covers Donor management, Cisco Webex covers HD video.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Blackbaud Raiser's Edge and Cisco Webex actually diverge.

Attributes where Blackbaud Raiser's Edge and Cisco Webex differ
AttributeBlackbaud Raiser's EdgeCisco Webex
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, MobileWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android
CategoryNonprofitsWebinars
Founded19811984

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Blackbaud Raiser's Edge

  • Donor management
  • Gift tracking
  • Prospect research
  • Campaign management
  • Advanced reporting
  • Stripe
  • PayPal
  • QuickBooks

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Slack
  • Microsoft Teams
  • Google Calendar

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Blackbaud Raiser's Edge

  • Donor management and gift processing for nonprofitsnot Cisco Webex
  • Major gift portfolio management for fundraisersnot Cisco Webex
  • Campaign and appeal trackingnot Cisco Webex
  • Prospect research and wealth screeningnot Cisco Webex
  • Fundraising reporting for boards and fundersnot Cisco Webex

Cisco Webex

  • Video conferencing and team meetingsnot Blackbaud Raiser's Edge
  • Hybrid work collaboration with device integrationnot Blackbaud Raiser's Edge
  • Customer experience solutions and contact centersnot Blackbaud Raiser's Edge
  • Event hosting and large-scale meetingsnot Blackbaud Raiser's Edge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Blackbaud Raiser's Edge

  • No published pricing on website - requires custom quote based on organization size and solutions
  • Pricing varies significantly by product and organizational complexity

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Blackbaud Raiser's Edge

On request
  • Standard$200/month
    • Donor database
    • Gift tracking
    • Reports
  • Premium$500/month
    • Advanced analytics
    • Prospect research
    • Custom reporting

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Which should you pick?

Choose Blackbaud Raiser's Edge if

  • You need donor management.
  • You work on Web, Desktop, Mobile.
  • You also want gift tracking.
Blackbaud Raiser's Edge review

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Questions people ask

Is Blackbaud Raiser's Edge or Cisco Webex better?
Neither clearly leads. Blackbaud Raiser's Edge starts at On request and Cisco Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Blackbaud Raiser's Edge or Cisco Webex?
Cisco Webex has a free tier; the other does not. Paid plans start at On request for Blackbaud Raiser's Edge and Free for Cisco Webex.
Does Blackbaud Raiser's Edge or Cisco Webex run on more platforms?
Blackbaud Raiser's Edge runs on Web, Desktop, Mobile. Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. Blackbaud Raiser's Edge starts at On request.
What is Blackbaud Raiser's Edge best used for?
Blackbaud Raiser's Edge is most often used for donor management and gift processing for nonprofits, major gift portfolio management for fundraisers, campaign and appeal tracking, prospect research and wealth screening. Of those, donor management and gift processing for nonprofits and major gift portfolio management for fundraisers are not what Cisco Webex is typically brought in for.
What can Blackbaud Raiser's Edge do that Cisco Webex cannot?
Blackbaud Raiser's Edge covers Donor management, Gift tracking, Prospect research, Campaign management. Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Blackbaud Raiser's Edge: How much does Raiser's Edge NXT cost?

Blackbaud does not publish pricing for Raiser's Edge NXT or other products on their website. Pricing is customized based on your organization's size, goals, and the solutions you need. You must submit a form to request a personalized quote.

Source
Cisco Webex: Does Webex offer a free plan?

Yes, Webex by Cisco offers a free plan that includes video conferencing features. Specific details about free plan limitations and paid plan pricing are available on the Webex pricing page.

Source
Blackbaud Raiser's Edge: How is Blackbaud pricing calculated?

Blackbaud pricing is based on several factors including organization size, number of users, selected solutions or modules, and the level of support and services desired. Pricing is designed to scale with organizational needs.

Source
Blackbaud Raiser's Edge: Does Blackbaud charge hidden fees?

No, Blackbaud pricing is structured to be transparent with no hidden fees. Their representative walks through all costs during consultation before you move forward.

Source
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