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Nonprofits · head to head

Blackbaud Raiser's Edge vs BlueJeans

Blackbaud Raiser's Edge logo

Blackbaud Raiser's Edge

Nonprofits

Enterprise-grade donor management system

From
On request
Rated
-
Full reviewWebsite
B

BlueJeans

Webinars

Connected through Verizon

From
$10/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Blackbaud Raiser's Edge no published pricing on website - requires custom quote based on organization size and solutions; BlueJeans shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • They diverge on capability: Blackbaud Raiser's Edge covers Donor management, BlueJeans covers HD and 4K video.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Blackbaud Raiser's Edge and BlueJeans actually diverge.

Attributes where Blackbaud Raiser's Edge and BlueJeans differ
AttributeBlackbaud Raiser's EdgeBlueJeans
Starting priceOn request$10/month
PlatformsWeb, Desktop, MobileWeb, Windows, Macos, Ios, Android
CategoryNonprofitsWebinars
Founded19811983

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Blackbaud Raiser's Edge

  • Donor management
  • Gift tracking
  • Prospect research
  • Campaign management
  • Advanced reporting
  • Stripe
  • PayPal
  • QuickBooks

Only in BlueJeans

  • HD and 4K video
  • Audio conferencing
  • Screen sharing
  • Recording and playback
  • Chat and messaging
  • Virtual backgrounds
  • Hand raising
  • Breakout rooms

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Blackbaud Raiser's Edge

  • Donor management and gift processing for nonprofitsnot BlueJeans
  • Major gift portfolio management for fundraisersnot BlueJeans
  • Campaign and appeal trackingnot BlueJeans
  • Prospect research and wealth screeningnot BlueJeans
  • Fundraising reporting for boards and fundersnot BlueJeans

BlueJeans

  • Enterprise meetingsnot Blackbaud Raiser's Edge
  • Healthcare consultationsnot Blackbaud Raiser's Edge
  • Financial servicesnot Blackbaud Raiser's Edge
  • Government communicationsnot Blackbaud Raiser's Edge
  • Large eventsnot Blackbaud Raiser's Edge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Blackbaud Raiser's Edge

  • No published pricing on website - requires custom quote based on organization size and solutions
  • Pricing varies significantly by product and organizational complexity

BlueJeans

  • Shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • bluejeans.com no longer resolves
  • Verizon bought it for $400 million in 2020 and closed it citing a changing market, so there is no successor product to move to within the same vendor

Pricing, plan by plan

Blackbaud Raiser's Edge

On request
  • Standard$200/month
    • Donor database
    • Gift tracking
    • Reports
  • Premium$500/month
    • Advanced analytics
    • Prospect research
    • Custom reporting

BlueJeans

$10/month
  • Essentials$10/month
    • 100 participants
    • HD video
    • Screen sharing
  • Pro$15/month
    • 300 participants
    • 4K video
    • Virtual backgrounds
  • Business$20/month
    • 500 participants
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited participants
    • Custom deployment
    • Dedicated account team

Which should you pick?

Choose Blackbaud Raiser's Edge if

  • You need donor management.
  • You work on Web, Desktop, Mobile.
  • You also want gift tracking.
Blackbaud Raiser's Edge review

Choose BlueJeans if

  • You need hd and 4k video.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want audio conferencing.
BlueJeans review

Questions people ask

Is Blackbaud Raiser's Edge or BlueJeans better?
Neither clearly leads. Blackbaud Raiser's Edge starts at On request and BlueJeans at $10/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Blackbaud Raiser's Edge or BlueJeans?
Blackbaud Raiser's Edge starts at On request and BlueJeans at $10/month.
Does Blackbaud Raiser's Edge or BlueJeans run on more platforms?
Blackbaud Raiser's Edge runs on Web, Desktop, Mobile. BlueJeans runs on Web, Windows, Macos, Ios, Android.
What is Blackbaud Raiser's Edge best used for?
Blackbaud Raiser's Edge is most often used for donor management and gift processing for nonprofits, major gift portfolio management for fundraisers, campaign and appeal tracking, prospect research and wealth screening. Of those, donor management and gift processing for nonprofits and major gift portfolio management for fundraisers are not what BlueJeans is typically brought in for.
What can Blackbaud Raiser's Edge do that BlueJeans cannot?
Blackbaud Raiser's Edge covers Donor management, Gift tracking, Prospect research, Campaign management. BlueJeans covers HD and 4K video, Audio conferencing, Screen sharing, Recording and playback. Both handle Salesforce.

Answered from the vendors’ own pages

Blackbaud Raiser's Edge: How much does Raiser's Edge NXT cost?

Blackbaud does not publish pricing for Raiser's Edge NXT or other products on their website. Pricing is customized based on your organization's size, goals, and the solutions you need. You must submit a form to request a personalized quote.

Source
Blackbaud Raiser's Edge: How is Blackbaud pricing calculated?

Blackbaud pricing is based on several factors including organization size, number of users, selected solutions or modules, and the level of support and services desired. Pricing is designed to scale with organizational needs.

Source
Blackbaud Raiser's Edge: Does Blackbaud charge hidden fees?

No, Blackbaud pricing is structured to be transparent with no hidden fees. Their representative walks through all costs during consultation before you move forward.

Source
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