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Software · head to head

Bill.com vs Salesforce

Bill.com logo

Bill.com

Software

Automate your financial workflows

From
Free
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Only Bill.com has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bill.com limited customization of approval workflows and user permissions for complex business needs; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Bill.com covers AP automation, Salesforce covers Contact management.

Where they differ

Only the attributes on which Bill.com and Salesforce actually diverge.

Attributes where Bill.com and Salesforce differ
AttributeBill.comSalesforce
Starting priceFree$25/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android, Api
Founded20061999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bill.com

  • AP automation
  • AR automation
  • Payment processing
  • Approval workflows
  • Document management
  • Vendor management
  • Cash flow insights
  • Mobile approvals

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Bill.com

  • Invoice processingnot Salesforce
  • Bill paymentsnot Salesforce
  • Vendor paymentsnot Salesforce
  • Cash flow managementnot Salesforce
  • Financial automationnot Salesforce

Salesforce

  • Sales managementnot Bill.com
  • Customer servicenot Bill.com
  • Marketing automationnot Bill.com
  • Lead generationnot Bill.com
  • Analytics & reportingnot Bill.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bill.com

  • Limited customization of approval workflows and user permissions for complex business needs
  • Limited international payment capabilities compared to specialists like Tipalti
  • Customer support response times are slow, with agents often lacking product expertise

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Bill.com

Free
  • Essentials$49/month
    • Core AP and AR functionality
    • Manual CSV import/export
  • Team$65/month
    • Automatic 2-way sync with QuickBooks Online, Xero
  • Corporate$89/month
    • Procurement features
    • Custom approval policies
    • Sync with NetSuite, Dynamics

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Bill.com if

  • You need ap automation.
  • You want to start without paying.
  • You also want ar automation.
Bill.com review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Bill.com or Salesforce better?
Neither clearly leads. Bill.com starts at Free and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bill.com or Salesforce?
Bill.com has a free tier; the other does not. Paid plans start at Free for Bill.com and $25/month for Salesforce.
Does Bill.com or Salesforce run on more platforms?
Bill.com runs on Web. Salesforce runs on Web, Ios, Android, Api.
Can I use Bill.com for free?
Yes. Bill.com has a free tier, so you can try it without paying. Salesforce starts at $25/month.
What is Bill.com best used for?
Bill.com is most often used for invoice processing, bill payments, vendor payments, cash flow management. Of those, invoice processing and bill payments are not what Salesforce is typically brought in for.
What can Bill.com do that Salesforce cannot?
Bill.com covers AP automation, AR automation, Payment processing, Approval workflows. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle SOC2.

Answered from the vendors’ own pages

Bill.com: What payment methods does Bill.com support?

Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.

Source
Bill.com: Does Bill.com offer a free tier?

Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.

Source
Bill.com: Which accounting systems does Bill.com integrate with?

Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.

Source
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