All industries · head to head
Bill.com vs Pipedrive
The short version
- Only Bill.com has a free tier, so it costs nothing to try first.
- Each has a real cost: Bill.com limited customization of approval workflows and user permissions for complex business needs; Pipedrive email account connectivity restricted to maximum of five email accounts per user
- They diverge on capability: Bill.com covers AP automation, Pipedrive covers Visual pipeline.
Where they differ
Only the attributes on which Bill.com and Pipedrive actually diverge.
Identical on both: user rating (Not yet rated), category (All industries).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bill.com
- AP automation
- AR automation
- Payment processing
- Approval workflows
- Document management
- Vendor management
- Cash flow insights
- Mobile approvals
Only in Pipedrive
- Visual pipeline
- Deal tracking
- Activity reminders
- Email integration
- Mobile apps
- Reporting
- Goal tracking
- Lead management
Both cover
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
Bill.com
- Invoice processingnot Pipedrive
- Bill paymentsnot Pipedrive
- Vendor paymentsnot Pipedrive
- Cash flow managementnot Pipedrive
- Financial automationnot Pipedrive
Pipedrive
- Sales pipeline management with kanban-style dashboardsnot Bill.com
- Multi-channel communication with email and calendar syncnot Bill.com
- Sales automation for small to mid-market teamsnot Bill.com
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bill.com
- Limited customization of approval workflows and user permissions for complex business needs
- Limited international payment capabilities compared to specialists like Tipalti
- Customer support response times are slow, with agents often lacking product expertise
Pipedrive
- Email account connectivity restricted to maximum of five email accounts per user
Pricing, plan by plan
Bill.com
Free- Essentials$49/month
- Core AP and AR functionality
- Manual CSV import/export
- Team$65/month
- Automatic 2-way sync with QuickBooks Online, Xero
- Corporate$89/month
- Procurement features
- Custom approval policies
- Sync with NetSuite, Dynamics
Pipedrive
On requestNo published plan breakdown. See the Pipedrive review.
Which should you pick?
Choose Bill.com if
- You need ap automation.
- You want to start without paying.
- You also want ar automation.
Choose Pipedrive if
- You need visual pipeline.
- You work on Web, iOS, Android.
- You also want deal tracking.
Questions people ask
- Is Bill.com or Pipedrive better?
- Neither clearly leads. Bill.com starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bill.com or Pipedrive?
- Bill.com has a free tier; the other does not. Paid plans start at Free for Bill.com and On request for Pipedrive.
- Does Bill.com or Pipedrive run on more platforms?
- Bill.com runs on Web. Pipedrive runs on Web, iOS, Android.
- Can I use Bill.com for free?
- Yes. Bill.com has a free tier, so you can try it without paying. Pipedrive starts at On request.
- What is Bill.com best used for?
- Bill.com is most often used for invoice processing, bill payments, vendor payments, cash flow management. Of those, invoice processing and bill payments are not what Pipedrive is typically brought in for.
- What can Bill.com do that Pipedrive cannot?
- Bill.com covers AP automation, AR automation, Payment processing, Approval workflows. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle SOC2.
Answered from the vendors’ own pages
Bill.com: What payment methods does Bill.com support?
Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.
SourceBill.com: Does Bill.com offer a free tier?
Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.
SourceBill.com: Which accounting systems does Bill.com integrate with?
Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.
Source