Software · head to head
Auth0 vs Front

Front
Software
Where teams collaborate on customer communication
- From
- $25/month per seat
- Rated
- -
The short version
- Only Auth0 has a free tier, so it costs nothing to try first.
- Each has a real cost: Auth0 free tier limited to 25,000 monthly active users, requiring upgrade for growth beyond that; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
- They diverge on capability: Auth0 covers Universal login, Front covers Shared inbox.
Where they differ
Only the attributes on which Auth0 and Front actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown), founded (2013).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Auth0
- Universal login
- Social login
- Multi-factor authentication
- Passwordless
- User management
- Anomaly detection
- Extensibility
- Machine to machine
Only in Front
- Shared inbox
- Email collaboration
- Omnichannel messaging
- Analytics
- Workflows
- Integrations
- Salesforce
- HubSpot
Both cover
- Slack
- SOC2
- GDPR
What people use each for
The jobs each tool is most often brought in to do.
Auth0
- B2C authenticationnot Front
- B2B authenticationnot Front
- B2E authenticationnot Front
- API securitynot Front
- Mobile app securitynot Front
Front
- Multi-team customer support across email, chat, SMS channelsnot Auth0
- Enterprises using AI to resolve complex multi-step customer requestsnot Auth0
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Auth0
- Free tier limited to 25,000 monthly active users, requiring upgrade for growth beyond that
- Advanced features like MFA and RBAC only available on paid Essentials tier and above
- Ownership by Okta introduces risk that independent product roadmap may change
Front
- Starter tier limited to single-channel support; omnichannel support requires Professional tier
- AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
- Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
- Advanced analytics excluded from Starter tier
Pricing, plan by plan
Auth0
Free- FreeFree
- Up to 25,000 monthly active users
- Basic authentication
- Email/password login
- Essentials (B2C)$35/month
- Unlimited MAUs beyond free tier
- Multi-Factor Authentication
- Role-Based Access Control
- Professional (B2C)$240/month
- All Essentials features
- Advanced security
- Custom branding
Front
$25/month per seatNo published plan breakdown. See the Front review.
Which should you pick?
Choose Auth0 if
- You need universal login.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want social login.
Choose Front if
- You need shared inbox.
- You work on Cloud-based SaaS.
- You also want email collaboration.
Questions people ask
- Is Auth0 or Front better?
- Neither clearly leads. Auth0 starts at Free and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Auth0 or Front?
- Auth0 has a free tier; the other does not. Paid plans start at Free for Auth0 and $25/month per seat for Front.
- Does Auth0 or Front run on more platforms?
- Auth0 runs on Web, iOS, Android. Front runs on Cloud-based SaaS.
- Can I use Auth0 for free?
- Yes. Auth0 has a free tier, so you can try it without paying. Front starts at $25/month per seat.
- What is Auth0 best used for?
- Auth0 is most often used for b2c authentication, b2b authentication, b2e authentication, api security. Of those, b2c authentication and b2b authentication are not what Front is typically brought in for.
- What can Auth0 do that Front cannot?
- Auth0 covers Universal login, Social login, Multi-factor authentication, Passwordless. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle Slack, SOC2, GDPR.
Answered from the vendors’ own pages
Auth0: How much does Auth0 cost?
Auth0 has a Free tier for up to 25,000 monthly active users (MAUs). Paid plans start at $35/month (Essentials B2C) and scale to $240/month (Professional B2C) and higher for Enterprise. Pricing scales with MAU usage.
SourceAuth0: Does Auth0 include Multi-Factor Authentication?
No. MFA, RBAC (Role-Based Access Control), and premium support are not included in the free tier and require upgrading to paid Essentials plans or higher.
SourceAuth0: Is Auth0 independent or part of a larger company?
Auth0 was acquired by Okta in May 2021 for $6.5 billion. It now operates as a subsidiary business unit within Okta, but maintains its own brand and operations.
SourceAuth0: Who should use Auth0 vs Okta?
Auth0 is developer-focused and serves customer identity use cases (B2C). Okta serves workforce identity (B2B) and has broader enterprise features. Auth0 now serves both markets post-acquisition but maintains its developer-friendly positioning.
SourceRelated pages
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- Front vs Jira Service Management
- Front vs Salesforce Service Cloud
- Front vs 8x8 Contact Center
- Front vs Amazon Connect
- Front vs BMC Helix
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- Front vs Dixa
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