Softwr

Software · head to head

Front vs Greenhouse

Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite
Greenhouse logo

Greenhouse

Software

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Front starter tier limited to single-channel support; omnichannel support requires Professional tier; Greenhouse core plan lacks talent discovery and contact lookups
  • They diverge on capability: Front covers Shared inbox, Greenhouse covers Applicant tracking.

Where they differ

Only the attributes on which Front and Greenhouse actually diverge.

Attributes where Front and Greenhouse differ
AttributeFrontGreenhouse
Starting price$25/month per seatOn request
Pricing modelsubscriptionquote
PlatformsCloud-based SaaSWeb, Ios, Android, Api
Founded20132012

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Both cover

  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Front

  • Multi-team customer support across email, chat, SMS channelsnot Greenhouse
  • Enterprises using AI to resolve complex multi-step customer requestsnot Greenhouse

Greenhouse

  • Applicant tracking system for structured hiringnot Front
  • AI-powered interview notetaking and sourcingnot Front

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

Pricing, plan by plan

Front

$25/month per seat

No published plan breakdown. See the Front review.

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

Which should you pick?

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Questions people ask

Is Front or Greenhouse better?
Neither clearly leads. Front starts at $25/month per seat and Greenhouse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Front or Greenhouse?
Front starts at $25/month per seat and Greenhouse at On request.
Does Front or Greenhouse run on more platforms?
Front runs on Cloud-based SaaS. Greenhouse runs on Web, Ios, Android, Api.
What is Front best used for?
Front is most often used for multi-team customer support across email, chat, sms channels, enterprises using ai to resolve complex multi-step customer requests. Of those, multi-team customer support across email, chat, sms channels and enterprises using ai to resolve complex multi-step customer requests are not what Greenhouse is typically brought in for.
What can Front do that Greenhouse cannot?
Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. Both handle Slack, SOC2, GDPR.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Front

More on Greenhouse

Keep looking

Other head to heads