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Software · head to head

Appointy vs Front

Appointy logo

Appointy

Software

Smart scheduling for modern businesses

From
Free
Rated
-
Full reviewWebsite
Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Only Appointy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Appointy free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024); Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: Appointy covers Online booking, Front covers Shared inbox.

Where they differ

Only the attributes on which Appointy and Front actually diverge.

Attributes where Appointy and Front differ
AttributeAppointyFront
Starting priceFree$25/month per seat
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Ios, AndroidCloud-based SaaS
Founded20062013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Appointy

  • Online booking
  • Staff scheduling
  • Resource management
  • Email & SMS reminders
  • Payment collection
  • Gift cards
  • Social booking
  • Google Calendar

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Workflows
  • Integrations
  • HubSpot
  • Slack
  • Asana

Both cover

  • Analytics
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Appointy

  • Appointment schedulingnot Front
  • Resource managementnot Front
  • Staff coordinationnot Front
  • Client bookingnot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot Appointy
  • Enterprises using AI to resolve complex multi-step customer requestsnot Appointy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Appointy

  • Free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024)
  • Paid tiers ranged from $19.99 to $79.99 per month billed annually ($29.99 to $99.99 billed monthly), with extra staff seats billed separately at $5 to $7.50 per month (Internet Archive capture, 3 March 2024)

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

Appointy

Free
  • FreeFree
    • 1 staff member
    • 100 appointments/month
    • Online booking
  • Growth$19.99/month
    • 5 staff members
    • Unlimited appointments
    • SMS reminders
  • Professional$49.99/month
    • Unlimited staff
    • All Growth features
    • Resource scheduling

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose Appointy if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want staff scheduling.
Appointy review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is Appointy or Front better?
Neither clearly leads. Appointy starts at Free and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Appointy or Front?
Appointy has a free tier; the other does not. Paid plans start at Free for Appointy and $25/month per seat for Front.
Does Appointy or Front run on more platforms?
Appointy runs on Web, Ios, Android. Front runs on Cloud-based SaaS.
Can I use Appointy for free?
Yes. Appointy has a free tier, so you can try it without paying. Front starts at $25/month per seat.
What is Appointy best used for?
Appointy is most often used for appointment scheduling, resource management, staff coordination, client booking. Of those, appointment scheduling and resource management are not what Front is typically brought in for.
What can Appointy do that Front cannot?
Appointy covers Online booking, Staff scheduling, Resource management, Email & SMS reminders. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Workflows. Both handle Analytics, Salesforce, Web support.
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Related pages

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