Softwr

Software · head to head

Acuity Scheduling vs Front

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: Acuity Scheduling covers Online booking, Front covers Shared inbox.

Where they differ

Only the attributes on which Acuity Scheduling and Front actually diverge.

Attributes where Acuity Scheduling and Front differ
AttributeAcuity SchedulingFront
Starting price$16/month$25/month per seat
PlatformsWebCloud-based SaaS
Founded20032013

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Front
  • HIPAA-compliant scheduling for healthcare practitionersnot Front
  • Multi-location scheduling with multiple staff membersnot Front
  • Membership, package sales, and gift certificate managementnot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot Acuity Scheduling
  • Enterprises using AI to resolve complex multi-step customer requestsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is Acuity Scheduling or Front better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Front?
Acuity Scheduling starts at $16/month and Front at $25/month per seat.
Does Acuity Scheduling or Front run on more platforms?
Acuity Scheduling runs on Web. Front runs on Cloud-based SaaS.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Front is typically brought in for.
What can Acuity Scheduling do that Front cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle SOC2.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Acuity Scheduling

More on Front

Keep looking

Other head to heads