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Scheduling & Booking · head to head

Appointy vs HappyFox

Appointy logo

Appointy

Scheduling & Booking

Smart scheduling for modern businesses

From
Free
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Appointy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Appointy free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024); HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: Appointy covers Online booking, HappyFox covers Ticketing.

Where they differ

Only the attributes on which Appointy and HappyFox actually diverge.

Attributes where Appointy and HappyFox differ
AttributeAppointyHappyFox
Starting priceFree$29/month
Pricing modelfreemiumsubscription
Free tierYesNo
CategoryScheduling & BookingCustomer Support
Founded20062012

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Appointy

  • Online booking
  • Staff scheduling
  • Resource management
  • Email & SMS reminders
  • Payment collection
  • Gift cards
  • Social booking
  • Analytics

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Slack
  • Microsoft Teams

Both cover

  • Zapier
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Appointy

  • Appointment schedulingnot HappyFox
  • Resource managementnot HappyFox
  • Staff coordinationnot HappyFox
  • Client bookingnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot Appointy
  • Managing internal and customer support requests in one queuenot Appointy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Appointy

  • Free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024)
  • Paid tiers ranged from $19.99 to $79.99 per month billed annually ($29.99 to $99.99 billed monthly), with extra staff seats billed separately at $5 to $7.50 per month (Internet Archive capture, 3 March 2024)

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Appointy

Free
  • FreeFree
    • 1 staff member
    • 100 appointments/month
    • Online booking
  • Growth$19.99/month
    • 5 staff members
    • Unlimited appointments
    • SMS reminders
  • Professional$49.99/month
    • Unlimited staff
    • All Growth features
    • Resource scheduling

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Appointy if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want staff scheduling.
Appointy review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Appointy or HappyFox better?
Neither clearly leads. Appointy starts at Free and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Appointy or HappyFox?
Appointy has a free tier; the other does not. Paid plans start at Free for Appointy and $29/month for HappyFox.
Does Appointy or HappyFox run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Appointy for free?
Yes. Appointy has a free tier, so you can try it without paying. HappyFox starts at $29/month.
What is Appointy best used for?
Appointy is most often used for appointment scheduling, resource management, staff coordination, client booking. Of those, appointment scheduling and resource management are not what HappyFox is typically brought in for.
What can Appointy do that HappyFox cannot?
Appointy covers Online booking, Staff scheduling, Resource management, Email & SMS reminders. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Zapier, Salesforce, Web support.
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