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Travel · head to head

Amadeus Selling Platform Connect vs SiteMinder

Amadeus Selling Platform Connect logo

Amadeus Selling Platform Connect

Travel

Browser based agent booking desktop on the Amadeus GDS

From
On request
Rated
-
Full reviewWebsite
SiteMinder logo

SiteMinder

Travel

Hotel channel manager and distribution platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amadeus Selling Platform Connect the desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.; SiteMinder quote-only pricing scaled by rooms and channels, so comparison requires a sales conversation
  • They diverge on capability: Amadeus Selling Platform Connect covers Graphical PNR management, SiteMinder covers Channel manager.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amadeus Selling Platform Connect and SiteMinder actually diverge.

Attributes where Amadeus Selling Platform Connect and SiteMinder differ
AttributeAmadeus Selling Platform ConnectSiteMinder
PlatformsWebWeb, Cloud

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amadeus Selling Platform Connect

  • Graphical PNR management
  • Cryptic command line
  • Air availability and fare display
  • NDC content
  • Hotel and car booking
  • Ticketing and revalidation
  • Queues and office profiles
  • Smart Keys and scripting

Only in SiteMinder

  • Channel manager
  • Booking engine
  • Wide channel reach
  • Rate management

What people use each for

The jobs each tool is most often brought in to do.

Amadeus Selling Platform Connect

  • A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketingnot SiteMinder
  • A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profilesnot SiteMinder
  • An airline city ticket office selling and reissuing tickets directly to walk in customersnot SiteMinder
  • A leisure agency moving consultants off cryptic entries without losing access to the command line for complex faresnot SiteMinder

SiteMinder

  • Hotels selling across several OTAs that must not double-booknot Amadeus Selling Platform Connect
  • Properties wanting direct bookings alongside OTA distributionnot Amadeus Selling Platform Connect
  • Groups managing rates centrally rather than channel by channelnot Amadeus Selling Platform Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amadeus Selling Platform Connect

  • The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
  • The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
  • NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
  • It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

SiteMinder

  • Quote-only pricing scaled by rooms and channels, so comparison requires a sales conversation
  • A channel manager only, so a property management system is still needed alongside it
  • Sync depends on the OTAs at the other end, and their API changes and outages present as your problem
  • Setup and channel mapping is more involved than the marketing suggests

Pricing, plan by plan

Amadeus Selling Platform Connect

On request
  • Selling Platform Connect$undefined/year
    • Bundled with an Amadeus GDS content and productivity agreement
    • Commercials are segment incentives and minimum annual segment volumes
    • Ticketing authority and IATA or accreditation requirements apply

SiteMinder

On request

No published plan breakdown. See the SiteMinder review.

Which should you pick?

Choose Amadeus Selling Platform Connect if

  • You need graphical pnr management.
  • You also want cryptic command line.
Amadeus Selling Platform Connect review

Choose SiteMinder if

  • You need channel manager.
  • You work on Web, Cloud.
  • You also want booking engine.
SiteMinder review

Questions people ask

Is Amadeus Selling Platform Connect or SiteMinder better?
Neither clearly leads. Amadeus Selling Platform Connect starts at On request and SiteMinder at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amadeus Selling Platform Connect or SiteMinder?
Amadeus Selling Platform Connect starts at On request and SiteMinder at On request.
Does Amadeus Selling Platform Connect or SiteMinder run on more platforms?
Amadeus Selling Platform Connect runs on Web. SiteMinder runs on Web, Cloud.
What is Amadeus Selling Platform Connect best used for?
Amadeus Selling Platform Connect is most often used for a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing, a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles, an airline city ticket office selling and reissuing tickets directly to walk in customers, a leisure agency moving consultants off cryptic entries without losing access to the command line for complex fares. Of those, a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing and a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles are not what SiteMinder is typically brought in for.
What can Amadeus Selling Platform Connect do that SiteMinder cannot?
Amadeus Selling Platform Connect covers Graphical PNR management, Cryptic command line, Air availability and fare display, NDC content. SiteMinder covers Channel manager, Booking engine, Wide channel reach, Rate management.

Answered from the vendors’ own pages

Amadeus Selling Platform Connect: Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

SiteMinder: What does SiteMinder cost?

It quotes per property based on rooms and channels and does not publish standard rates.

Amadeus Selling Platform Connect: Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

SiteMinder: What does a channel manager actually do?

It keeps rates and availability in step across every booking site, so a room sold on one channel is immediately closed on the others. Without it, double bookings are inevitable.

Amadeus Selling Platform Connect: Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

SiteMinder: Is it a full property management system?

No. It handles distribution; reservations, housekeeping and billing still need a PMS.

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