AI Tools · head to head
AI21 Labs vs Mattermost

Mattermost
Communication & Collaboration
Channel-centric collaboration for secure workflows
- From
- On request
- Rated
- -
The short version
- Only AI21 Labs has a free tier, so it costs nothing to try first.
- Each has a real cost: AI21 Labs the free allowance is $10 of credit lasting 7 days rather than an ongoing free tier; Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
Where they differ
Only the attributes on which AI21 Labs and Mattermost actually diverge.
| Attribute | AI21 Labs | Mattermost |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | usage-based | quote |
| Free tier | Yes | No |
| Platforms | Api, Cloud | Web |
| Category | AI Tools | Communication & Collaboration |
| Founded | 2017 | Unknown |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in AI21 Labs
- Jamba models
- Long context
- RAG engine
- Writing tools
- REST API
- Amazon Bedrock
- Cloud platforms
- Api support
Only in Mattermost
Nothing recorded that AI21 Labs does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
AI21 Labs
- Running long-context tasks on the Jamba model familynot Mattermost
- Building and optimising production AI agents with Maestronot Mattermost
- Routing between models to control cost and accuracynot Mattermost
- Long-horizon agentic tasks needing stateful workspacesnot Mattermost
Mattermost
No use cases recorded yet. See the Mattermost review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
AI21 Labs
- The free allowance is $10 of credit lasting 7 days rather than an ongoing free tier
- Jamba Large is $2 per million input tokens and $8 per million output, so output-heavy work costs four times as much as input
- Volume discounts, private cloud hosting and higher rate limits require a custom plan
- Standard rate limits are not published
Mattermost
- No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
- Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
- Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis
Pricing, plan by plan
AI21 Labs
Free- Free TrialFree
- Limited usage
- API access
- Jamba$0.2/per-million-input-tokens
- 256K context
- Hybrid architecture
Mattermost
On requestNo published plan breakdown. See the Mattermost review.
Which should you pick?
Choose AI21 Labs if
- You need jamba models.
- You want to start without paying.
- You work on Api, Cloud.
- You also want long context.
Choose Mattermost if
Nothing in the data separates Mattermost from AI21 Labs on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is AI21 Labs or Mattermost better?
- Neither clearly leads. AI21 Labs starts at Free and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, AI21 Labs or Mattermost?
- AI21 Labs has a free tier; the other does not. Paid plans start at Free for AI21 Labs and On request for Mattermost.
- Does AI21 Labs or Mattermost run on more platforms?
- AI21 Labs runs on Api, Cloud. Mattermost runs on Web.
- Can I use AI21 Labs for free?
- Yes. AI21 Labs has a free tier, so you can try it without paying. Mattermost starts at On request.
- What is AI21 Labs best used for?
- AI21 Labs is most often used for running long-context tasks on the jamba model family, building and optimising production ai agents with maestro, routing between models to control cost and accuracy, long-horizon agentic tasks needing stateful workspaces. Of those, running long-context tasks on the jamba model family and building and optimising production ai agents with maestro are not what Mattermost is typically brought in for.
- What can AI21 Labs do that Mattermost cannot?
- AI21 Labs covers Jamba models, Long context, RAG engine, Writing tools.
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