Softwr

Telecommunications · head to head

8x8 vs TeamViewer

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Communication & Collaboration

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which 8x8 and TeamViewer actually diverge.

Attributes where 8x8 and TeamViewer differ
Attribute8x8TeamViewer
Starting price$29.99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
CategoryTelecommunicationsCommunication & Collaboration
Founded1987Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Salesforce

Only in TeamViewer

Nothing recorded that 8x8 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot TeamViewer
  • Customer contactnot TeamViewer
  • Remote worknot TeamViewer
  • Continuitynot TeamViewer

TeamViewer

No use cases recorded yet. See the TeamViewer review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose TeamViewer if

Nothing in the data separates TeamViewer from 8x8 on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is 8x8 or TeamViewer better?
Neither clearly leads. 8x8 starts at $29.99/month and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or TeamViewer?
8x8 starts at $29.99/month and TeamViewer at On request.
Does 8x8 or TeamViewer run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. TeamViewer runs on Web.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what TeamViewer is typically brought in for.
What can 8x8 do that TeamViewer cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording.
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Related pages

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