Softwr

Telecommunications · head to head

RingCentral vs TeamViewer

RingCentral logo

RingCentral

Telecommunications

Unified communications platform for enterprise

From
$24.99/month
Rated
-
TeamViewer logo

TeamViewer

Communication & Collaboration

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-

The short version

  • Each has a real cost: RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which RingCentral and TeamViewer actually diverge.

Attributes where RingCentral and TeamViewer differ
AttributeRingCentralTeamViewer
Starting price$24.99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
CategoryTelecommunicationsCommunication & Collaboration
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Salesforce

Only in TeamViewer

Nothing recorded that RingCentral does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot TeamViewer
  • Combining voice, video meetings and team messaging in one subscriptionnot TeamViewer
  • Adding contact centre and analytics capability to a distributed workforcenot TeamViewer

TeamViewer

No use cases recorded yet. See the TeamViewer review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.

Choose TeamViewer if

Nothing in the data separates TeamViewer from RingCentral on the points above - pick on price and on how each one feels to use.

Questions people ask

Is RingCentral or TeamViewer better?
Neither clearly leads. RingCentral starts at $24.99/month and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral or TeamViewer?
RingCentral starts at $24.99/month and TeamViewer at On request.
Does RingCentral or TeamViewer run on more platforms?
RingCentral runs on Web, Windows, Macos, Ios, Android. TeamViewer runs on Web.
What is RingCentral best used for?
RingCentral is most often used for cloud phone system with business numbers, extensions and call routing, combining voice, video meetings and team messaging in one subscription, adding contact centre and analytics capability to a distributed workforce. Of those, cloud phone system with business numbers, extensions and call routing and combining voice, video meetings and team messaging in one subscription are not what TeamViewer is typically brought in for.
What can RingCentral do that TeamViewer cannot?
RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS.

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