Telecommunications · head to head
RingCentral vs TeamViewer

RingCentral
Telecommunications
Unified communications platform for enterprise
- From
- $24.99/month
- Rated
- -

TeamViewer
Communication & Collaboration
Remote access and support software from Germany, used for connecting to computers anywhere
- From
- On request
- Rated
- -
The short version
- Each has a real cost: RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
Where they differ
Only the attributes on which RingCentral and TeamViewer actually diverge.
| Attribute | RingCentral | TeamViewer |
|---|---|---|
| Starting price | $24.99/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, Windows, Macos, Ios, Android | Web |
| Category | Telecommunications | Communication & Collaboration |
| Founded | 1999 | Unknown |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in RingCentral
- VoIP calling
- Video conferencing
- Team messaging
- SMS/MMS
- File storage
- Call recording
- Analytics
- Salesforce
Only in TeamViewer
Nothing recorded that RingCentral does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
RingCentral
- Cloud phone system with business numbers, extensions and call routingnot TeamViewer
- Combining voice, video meetings and team messaging in one subscriptionnot TeamViewer
- Adding contact centre and analytics capability to a distributed workforcenot TeamViewer
TeamViewer
No use cases recorded yet. See the TeamViewer review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
RingCentral
- The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
- The advertised saving of up to 33 percent requires paying annually rather than monthly
- Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
- AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
- SMS is excluded from the free trial
TeamViewer
- Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
- Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply
Pricing, plan by plan
RingCentral
$24.99/month- Essentials$24.99/month
- Calls, meetings, messaging
- Video conferencing
- File sharing
- Standard$34.99/month
- Everything in Essentials
- Advanced features
- Call recording
TeamViewer
On requestNo published plan breakdown. See the TeamViewer review.
Which should you pick?
Choose RingCentral if
- You need voip calling.
- You work on Web, Windows, Macos, Ios, Android.
- You also want video conferencing.
Choose TeamViewer if
Nothing in the data separates TeamViewer from RingCentral on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is RingCentral or TeamViewer better?
- Neither clearly leads. RingCentral starts at $24.99/month and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, RingCentral or TeamViewer?
- RingCentral starts at $24.99/month and TeamViewer at On request.
- Does RingCentral or TeamViewer run on more platforms?
- RingCentral runs on Web, Windows, Macos, Ios, Android. TeamViewer runs on Web.
- What is RingCentral best used for?
- RingCentral is most often used for cloud phone system with business numbers, extensions and call routing, combining voice, video meetings and team messaging in one subscription, adding contact centre and analytics capability to a distributed workforce. Of those, cloud phone system with business numbers, extensions and call routing and combining voice, video meetings and team messaging in one subscription are not what TeamViewer is typically brought in for.
- What can RingCentral do that TeamViewer cannot?
- RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS.
Related pages
More on RingCentral
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