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Software · head to head

8x8 vs Flock

8x8 logo

8x8

Software

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Flock logo

Flock

Software

Organized team communication platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Flock has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Flock the Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10
  • They diverge on capability: 8x8 covers Voice calling, Flock covers Team chat.

Where they differ

Only the attributes on which 8x8 and Flock actually diverge.

Attributes where 8x8 and Flock differ
Attribute8x8Flock
Starting price$29.99/monthFree
Free tierNoYes
Founded19872014

Identical on both: pricing model (subscription), platforms (Web, Windows, Macos, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Salesforce

Only in Flock

  • Team chat
  • Channels
  • Threads
  • File sharing
  • Polls
  • Integrations
  • Mobile apps
  • Zapier

Both cover

  • Slack
  • SOC2
  • Cloud deployment
  • Web support
  • Windows support
  • Macos support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Flock
  • Customer contactnot Flock
  • Remote worknot Flock
  • Continuitynot Flock

Flock

  • Team messaging with channels, direct messages and file sharingnot 8x8
  • Running polls, to-dos and reminders inside a chat workspacenot 8x8
  • Video conferencing and screen sharing for small teamsnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Flock

  • The Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10
  • Starter storage is 5 GB for the entire team, against 10 GB per member on Pro and 20 GB per member on Enterprise
  • Starter allows a single team admin and a single approved domain
  • Group video calls and screen sharing require the Pro plan; Starter is limited to 1-1 video calls
  • Group video calls are capped at 20 participants even on Enterprise
  • Single Sign-On and Active Directory sync are Enterprise only
  • Enterprise is quote only, with no published rate, and is positioned for organisations with 100 or more members
  • Unlimited auto-join and announcement channels require Enterprise; Starter and Pro get one of each

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Flock

Free
  • FreeFree
    • Unlimited chats
    • Channels
    • File sharing
  • Pro$5/month
    • Everything in Free
    • Advanced search
    • API access

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Flock if

  • You need team chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want channels.
Flock review

Questions people ask

Is 8x8 or Flock better?
Neither clearly leads. 8x8 starts at $29.99/month and Flock at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Flock?
Flock has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Flock.
Does 8x8 or Flock run on more platforms?
Both run on Web, Windows, Macos, Ios, Android, so platform support will not decide this one for you.
Can I use Flock for free?
Yes. Flock has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Flock is typically brought in for.
What can 8x8 do that Flock cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Flock covers Team chat, Channels, Threads, File sharing. Both handle Slack, SOC2, Cloud deployment, Web support.
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