Softwr

Telecommunications · head to head

8x8 vs Lark

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Lark logo

Lark

Communication & Collaboration

The super app for team collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Lark has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Lark lark's own pricing page description states it offers a free starter pack, a Pro plan, and an Enterprise plan, and directs buyers to Contact us rather than publishing Pro/Enterprise figures on the rendered page.
  • They diverge on capability: 8x8 covers Voice calling, Lark covers Video conferencing.

Where they differ

Only the attributes on which 8x8 and Lark actually diverge.

Attributes where 8x8 and Lark differ
Attribute8x8Lark
Starting price$29.99/monthFree
Free tierNoYes
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Windows, Macos, Linux, Ios, Android
CategoryTelecommunicationsCommunication & Collaboration
Founded19872019

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Microsoft Teams
  • Slack

Only in Lark

  • Video conferencing
  • Collaborative docs
  • Cloud storage
  • Calendar
  • Jira
  • GitHub
  • Open API
  • GDPR compliant

Both cover

  • Team messaging
  • Salesforce
  • Google Workspace
  • SOC2
  • ISO27001
  • Cloud deployment
  • Web support
  • Windows support
  • Macos support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Lark
  • Customer contactnot Lark
  • Remote worknot Lark
  • Continuitynot Lark

Lark

  • Team communicationnot 8x8
  • Document collaborationnot 8x8
  • Project managementnot 8x8
  • Company intranetnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Lark

  • Lark's own pricing page description states it offers a free starter pack, a Pro plan, and an Enterprise plan, and directs buyers to Contact us rather than publishing Pro/Enterprise figures on the rendered page.

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Lark

Free
  • StarterFree
    • Up to 50 users
    • 100GB storage
    • Unlimited messaging
  • Pro$12/month
    • Unlimited users
    • 1TB storage per user
    • 24-hour meetings
  • Enterprise$20/month
    • SSO/SAML
    • eDiscovery
    • Custom retention

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Lark if

  • You need video conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want collaborative docs.
Lark review

Questions people ask

Is 8x8 or Lark better?
Neither clearly leads. 8x8 starts at $29.99/month and Lark at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Lark?
Lark has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Lark.
Does 8x8 or Lark run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Lark runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Lark for free?
Yes. Lark has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Lark is typically brought in for.
What can 8x8 do that Lark cannot?
8x8 covers Voice calling, Video meetings, Call recording, Voicemail. Lark covers Video conferencing, Collaborative docs, Cloud storage, Calendar. Both handle Team messaging, Salesforce, Google Workspace, SOC2.
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Related pages

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