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Software · head to head

ExpressVPN vs Groove

ExpressVPN logo

ExpressVPN

Software

High-speed, secure, and anonymous VPN service

From
$6.67/month
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ExpressVPN the App Store listing (seller Expressco Services, LLC) states subscriptions renew automatically unless canceled at least 24 hours before the end of the billing period, and that any unused portion of a free trial is forfeited on purchase; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: ExpressVPN covers Lightway protocol, Groove covers Shared inbox.

Where they differ

Only the attributes on which ExpressVPN and Groove actually diverge.

Attributes where ExpressVPN and Groove differ
AttributeExpressVPNGroove
Starting price$6.67/month$12/month
PlatformsWeb, Desktop, Mobile, ApiWeb, Ios, Android
Founded20092011

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ExpressVPN

  • Lightway protocol
  • TrustedServer technology
  • Network Lock kill switch
  • Split tunneling
  • No activity logs
  • Private DNS
  • Speed test
  • MediaStreamer

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ExpressVPN

  • Vpnnot Groove
  • Privacynot Groove
  • Streamingnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot ExpressVPN
  • Handling email, chat and messaging support in one queuenot ExpressVPN

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ExpressVPN

  • The App Store listing (seller Expressco Services, LLC) states subscriptions renew automatically unless canceled at least 24 hours before the end of the billing period, and that any unused portion of a free trial is forfeited on purchase
  • The same listing caps a single ExpressVPN subscription at 14 simultaneous device connections

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

ExpressVPN

$6.67/month
  • 1 Month$12.95/month
    • 8 devices
    • 94 countries
    • Unlimited bandwidth
  • 12 Months$6.67/month
    • All features
    • 3 months free
    • Best value
  • 6 Months$9.99/month
    • All features
    • 30-day guarantee

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose ExpressVPN if

  • You need lightway protocol.
  • You work on Web, Desktop, Mobile, Api.
  • You also want trustedserver technology.
ExpressVPN review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is ExpressVPN or Groove better?
Neither clearly leads. ExpressVPN starts at $6.67/month and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ExpressVPN or Groove?
ExpressVPN starts at $6.67/month and Groove at $12/month.
Does ExpressVPN or Groove run on more platforms?
ExpressVPN runs on Web, Desktop, Mobile, Api. Groove runs on Web, Ios, Android.
What is ExpressVPN best used for?
ExpressVPN is most often used for vpn, privacy, streaming. Of those, vpn and privacy are not what Groove is typically brought in for.
What can ExpressVPN do that Groove cannot?
ExpressVPN covers Lightway protocol, TrustedServer technology, Network Lock kill switch, Split tunneling. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Web support.
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Related pages

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