Softwr

E-Commerce · head to head

3dcart vs Hotjar

3dcart logo

3dcart

E-Commerce

All-in-one ecommerce platform for online retailers

From
$19/month
Rated
-
Full reviewWebsite
Hotjar logo

Hotjar

E-Commerce

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hotjar has a free tier, so it costs nothing to try first.
  • Each has a real cost: 3dcart limited scalability compared to enterprise e-commerce platforms; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • They diverge on capability: 3dcart covers Store builder, Hotjar covers Heatmaps.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which 3dcart and Hotjar actually diverge.

Attributes where 3dcart and Hotjar differ
Attribute3dcartHotjar
Starting price$19/monthFree
Free tierNoYes
Founded19972014

Identical on both: pricing model (Unknown), platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 3dcart

  • Store builder
  • Unlimited products
  • Shopping cart
  • Payment processing
  • Inventory management
  • Email marketing
  • SEO optimization
  • Mobile responsive

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

What people use each for

The jobs each tool is most often brought in to do.

3dcart

  • Building multi-channel stores across Facebook, eBay, Amazon in parallelnot Hotjar
  • Recovering abandoned shopping carts with automated email sequencesnot Hotjar
  • Calculating real-time shipping costs and integrating carrier APIsnot Hotjar
  • Protecting payment processing with VISA PCI certificationnot Hotjar

Hotjar

  • User behavior analysisnot 3dcart
  • Conversion optimizationnot 3dcart
  • UX researchnot 3dcart
  • Customer feedbacknot 3dcart
  • Usability testingnot 3dcart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

3dcart

  • Limited scalability compared to enterprise e-commerce platforms
  • Payment processing tied to Shift4 Payments after acquisition
  • Fewer advanced marketing and analytics features than competitors

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

Pricing, plan by plan

3dcart

$19/month
  • Starter$19/month
    • Unlimited products
    • Basic templates
    • Email support

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Which should you pick?

Choose 3dcart if

  • You need store builder.
  • You also want unlimited products.
3dcart review

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Questions people ask

Is 3dcart or Hotjar better?
Neither clearly leads. 3dcart starts at $19/month and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 3dcart or Hotjar?
Hotjar has a free tier; the other does not. Paid plans start at $19/month for 3dcart and Free for Hotjar.
Does 3dcart or Hotjar run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Hotjar for free?
Yes. Hotjar has a free tier, so you can try it without paying. 3dcart starts at $19/month.
What is 3dcart best used for?
3dcart is most often used for building multi-channel stores across facebook, ebay, amazon in parallel, recovering abandoned shopping carts with automated email sequences, calculating real-time shipping costs and integrating carrier apis, protecting payment processing with visa pci certification. Of those, building multi-channel stores across facebook, ebay, amazon in parallel and recovering abandoned shopping carts with automated email sequences are not what Hotjar is typically brought in for.
What can 3dcart do that Hotjar cannot?
3dcart covers Store builder, Unlimited products, Shopping cart, Payment processing. Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Answered from the vendors’ own pages

3dcart: What is the starting price for 3dcart?

3dcart (now Shift4Shop) starts at $19/month with no setup fees, transaction fees, or hidden fees.

Source
Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
3dcart: Does 3dcart include hosting?

Yes. 3dcart includes web hosting, domain support, and built-in website building tools with no separate hosting costs.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
3dcart: What happened to 3dcart?

Shift4 Payments acquired 3dcart in November 2020. The platform is now operated under the name Shift4Shop but maintains the same core functionality and pricing.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
3dcart: Does 3dcart offer free templates?

Yes. 3dcart provides dozens of professionally designed, industry-specific templates that are mobile-friendly, SEO optimized, and highly customizable.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
3dcart: What payment methods does 3dcart support?

3dcart integrates with multiple payment gateways including Shift4 Payments, Stripe, PayPal, and other major payment processors.

Source
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