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Proposals · head to head

17hats vs Less Annoying CRM

17hats logo

17hats

Proposals

Small business client workflow with quotes, contracts, invoices and automated follow up sequences

From
On request
Rated
-
Full reviewWebsite
Less Annoying CRM logo

Less Annoying CRM

CRM

Simple CRM built by small business experts

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 17hats the interface is visibly older than newer competitors, which matters because the client facing documents are part of how a small business presents itself.; Less Annoying CRM there is no free tier, only a single $15 per user per month price
  • They diverge on capability: 17hats covers Workflow automation, Less Annoying CRM covers Contact management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which 17hats and Less Annoying CRM actually diverge.

Attributes where 17hats and Less Annoying CRM differ
Attribute17hatsLess Annoying CRM
Starting priceOn request$30/month
Pricing modelquotesubscription
CategoryProposalsCRM
FoundedUnknown2006

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 17hats

  • Workflow automation
  • Quotes and contracts
  • Invoicing and payments
  • Lead capture forms
  • Questionnaires
  • Bookkeeping basics
  • Calendar and time tracking

Only in Less Annoying CRM

  • Contact management
  • Task tracking
  • Pipeline management
  • Email integration
  • Mobile app
  • Reporting
  • Mailchimp
  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

17hats

  • A photographer or event professional running the same booking sequence dozens of times a yearnot Less Annoying CRM
  • Automating deposit invoices and reminders so that chasing payment stops being a weekly tasknot Less Annoying CRM
  • Capturing enquiries through a public form that starts a quote and contract workflow without manual entrynot Less Annoying CRM
  • A sole trader who wants client records, contracts and basic bookkeeping in one place rather than threenot Less Annoying CRM

Less Annoying CRM

  • CRM for small businessesnot 17hats
  • Simple contact managementnot 17hats

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

17hats

  • The interface is visibly older than newer competitors, which matters because the client facing documents are part of how a small business presents itself.
  • The workflow builder takes real time to learn and configure, so the automation benefit arrives weeks after purchase rather than on the first day.
  • A consultancy where no two engagements are alike gets little from the workflow engine, which is most of what the price pays for.
  • It is built around a single operator, so a business adding staff or subcontractors runs into structural limits rather than a higher tier.
  • Payments run through third party gateways, so card processing fees apply in addition to the subscription and should be included when comparing cost per booking.

Less Annoying CRM

  • There is no free tier, only a single $15 per user per month price
  • File storage is capped at 25 GB per user
  • The vendor advises staying below 50,000 total contacts, so very large databases sit outside the intended use even though no hard limit is enforced

Pricing, plan by plan

17hats

On request
  • 17hats$undefined/year
    • Quotes, contracts and electronic signature
    • Invoicing and online payment
    • Workflow automation sequences

Less Annoying CRM

$30/month
  • Standard$30/month
    • Contact management
    • Task management
    • Mobile app
  • Pro$50/month
    • Everything in Standard
    • Email automation
    • Reporting
  • Business$100/month
    • Everything in Pro
    • Advanced customization
    • API access

Which should you pick?

Choose 17hats if

  • You need workflow automation.
  • You work on Web, iOS, Android.
  • You also want quotes and contracts.
17hats review

Choose Less Annoying CRM if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want task tracking.
Less Annoying CRM review

Questions people ask

Is 17hats or Less Annoying CRM better?
Neither clearly leads. 17hats starts at On request and Less Annoying CRM at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 17hats or Less Annoying CRM?
17hats starts at On request and Less Annoying CRM at $30/month.
Does 17hats or Less Annoying CRM run on more platforms?
17hats runs on Web, iOS, Android. Less Annoying CRM runs on Web, Ios, Android.
What is 17hats best used for?
17hats is most often used for a photographer or event professional running the same booking sequence dozens of times a year, automating deposit invoices and reminders so that chasing payment stops being a weekly task, capturing enquiries through a public form that starts a quote and contract workflow without manual entry, a sole trader who wants client records, contracts and basic bookkeeping in one place rather than three. Of those, a photographer or event professional running the same booking sequence dozens of times a year and automating deposit invoices and reminders so that chasing payment stops being a weekly task are not what Less Annoying CRM is typically brought in for.
What can 17hats do that Less Annoying CRM cannot?
17hats covers Workflow automation, Quotes and contracts, Invoicing and payments, Lead capture forms. Less Annoying CRM covers Contact management, Task tracking, Pipeline management, Email integration.

Answered from the vendors’ own pages

17hats: What is the main reason to choose it?

The workflow engine. If your bookings follow the same sequence every time, that sequence can be automated once and reused.

Less Annoying CRM: How much does Less Annoying CRM cost?

Less Annoying CRM costs $15 per user per month plus applicable tax. There is one price for everyone with no tiered plans.

Source
17hats: Is it worth it for bespoke consulting work?

Rarely. Without repeatable engagements the automation, which is the main value, has nothing to automate.

Less Annoying CRM: What does Less Annoying CRM include?

All users get unlimited contacts, 25GB file storage, unlimited pipelines, task management, email logging, mobile access, user permissions, unlimited custom fields, and free support.

Source
17hats: Does it handle bookkeeping?

At sole trader level. It is not a replacement for accounting software once complexity grows.

Less Annoying CRM: Does Less Annoying CRM offer a free trial?

Yes, Less Annoying CRM offers a 30-day free trial with no questions asked, no credit card required, and no limitations.

Source
17hats: Can I add team members?

It is designed for a single operator, and multi person use is awkward rather than supported properly.

17hats: How long before it saves time?

Not immediately. Budget for a configuration period before the workflow automation starts paying back.

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