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Animana

Browser-based practice management for European small-animal clinics, owned by IDEXX

As of 31 August 2026, Animana's pricing is not published; the vendor quotes on request. A cloud practice management system built in Amsterdam and now owned by IDEXX, sold across the Netherlands, Belgium, the UK, France, Spain and Germany. Softwr lists it under Veterinary. Animana is made by IDEXX Laboratories (Animana B.V.), available on Web.

Overview

What Animana does

Animana is a browser-based veterinary practice information management system covering appointments, clinical records, invoicing, inventory, prescriptions and reporting. It runs entirely in a web browser with no server in the building, and it is sold in European markets rather than worldwide. The distinguishing point is ownership. IDEXX bought the Dutch company behind Animana, and IDEXX also sells the in-house analysers and reference laboratory services that most of its customers use. Results from IDEXX analysers and IDEXX reference labs arrive in the patient record without a middleware layer or a third-party integration fee, while competing diagnostics suppliers connect through thinner integrations that the practice usually has to ask for. That relationship, not the feature list, is the real switching cost. A practice that moves its laboratory work to a rival supplier keeps a software system built around the supplier it left. Buyers are independent and small-group small-animal clinics in continental Europe and the UK leaving on-premise systems, plus corporate groups that want one system across several countries with local tax handling. The trade-off is that Animana is a European product with a European roadmap: IDEXX sells a different cloud system in North America, so a group operating on both sides of the Atlantic runs two systems and reconciles them by hand.

What people use it for

  • A Dutch or Belgian clinic replacing an ageing on-premise system without buying a new server
  • A multi-country European group that needs one system handling several VAT regimes
  • A practice already committed to IDEXX analysers and reference laboratory services
  • A clinic wanting staff to work from home or a second site without remote desktop software

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Animana.

  • It runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.
  • The diagnostics integration is deepest with IDEXX equipment, so a practice that later switches laboratory supplier keeps software built around the supplier it left and loses the smoothest part of the workflow.
  • It is not sold in North America, where IDEXX offers a different cloud product, so a group with clinics on both continents runs two systems and consolidates reporting manually.
  • Reporting is functional rather than deep, and practices wanting detailed business analysis typically export to a spreadsheet or a separate tool.
  • Imaging is handled through integrations rather than natively, so radiography and ultrasound workflows depend on which PACS the practice already owns and how well it connects.

Cross-shopped

What people choose instead of Animana

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Animana logo
    Animana
    vs
    E
    ezyVet

    ezyVet: A cloud system from the same owner that is sold worldwide, so it suits groups spanning Europe and North America

  • Animana logo
    Animana
    vs
    Provet Cloud logo
    Provet Cloud

    Provet Cloud: An independent European cloud system with no diagnostics supplier attached, if you want to keep the software and laboratory decisions separate

  • Animana logo
    Animana
    vs
    Vetspire logo
    Vetspire

    Vetspire: If you want a cloud system with automation and clinical decision support built in rather than tax and multi-country handling

Pricing

What Animana costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Animana

On request

  • Per-user subscription
  • Implementation and data migration quoted separately
  • Support included
  • Diagnostics integrations included for IDEXX equipment

Capabilities

Features

  • Cloud clinical records

    Patient history, treatment notes and documents accessible from any browser

  • IDEXX diagnostics integration

    In-house analyser and reference lab results post directly into the patient file

  • Multi-country financials

    Per-country VAT rates, price lists and invoice layouts in one installation

  • Inventory and dispensing

    Stock levels, batch numbers and prescription labels tied to the clinical record

  • Multi-location support

    Shared client and patient records across branches of one organisation

  • Reporting

    Revenue, activity and compliance reports exportable for accounting

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Can I use Animana with non-IDEXX laboratory equipment?

Yes, but the integration is shallower. IDEXX analysers and reference lab results flow in automatically; other suppliers usually need a separate integration and sometimes manual result entry.

Is Animana available in the United States?

No. IDEXX sells a different cloud practice management system in North America, so Animana is a European purchase only.

Do I need a server in the practice?

No. Everything runs in the browser. You need reliable internet and enough bandwidth for imaging, not local server hardware.

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Softwr does not host reviews and shows no star rating for Animana, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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