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Webinars · head to head

Webex Events vs Zoom

Webex Events logo

Webex Events

Webinars

Webinars and events powered by Cisco

From
On request
Rated
-
Full reviewWebsite
Zoom logo

Zoom

Communication

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Webex Events pricing not publicly disclosed and requires contacting sales; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: Webex Events covers Webinars, Zoom covers HD video & audio.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Webex Events and Zoom actually diverge.

Attributes where Webex Events and Zoom differ
AttributeWebex EventsZoom
Starting priceOn requestFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Windows, macOS
CategoryWebinarsCommunication
Founded19842011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Webex Events

  • Webinars
  • Virtual events
  • Mobile app
  • Engagement tools
  • Analytics
  • Marketo
  • Web support
  • Ios support

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Both cover

  • Salesforce
  • Microsoft Teams
  • Slack
  • HubSpot

What people use each for

The jobs each tool is most often brought in to do.

Webex Events

  • Virtual event hosting and managementnot Zoom
  • In-person event registration and check-innot Zoom
  • Hybrid event support combining virtual and in-person audiencesnot Zoom
  • Large-scale event hosting up to 100,000 attendeesnot Zoom
  • Professional live streaming with custom brandingnot Zoom
  • Attendee networking and engagementnot Zoom

Zoom

  • Team meetingsnot Webex Events
  • Webinarsnot Webex Events
  • Virtual eventsnot Webex Events
  • Online trainingnot Webex Events
  • Telehealthnot Webex Events

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Webex Events

  • Pricing not publicly disclosed and requires contacting sales
  • No published API documentation or developer specifications
  • No documented offline functionality for mobile event apps
  • No published storage limits or attendee capacity thresholds documented

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

Webex Events

On request

No published plan breakdown. See the Webex Events review.

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose Webex Events if

  • You need webinars.
  • You work on Web, iOS, Android.
  • You also want virtual events.
Webex Events review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Questions people ask

Is Webex Events or Zoom better?
Neither clearly leads. Webex Events starts at On request and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Webex Events or Zoom?
Zoom has a free tier; the other does not. Paid plans start at On request for Webex Events and Free for Zoom.
Does Webex Events or Zoom run on more platforms?
Webex Events runs on Web, iOS, Android. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Zoom for free?
Yes. Zoom has a free tier, so you can try it without paying. Webex Events starts at On request.
What is Webex Events best used for?
Webex Events is most often used for virtual event hosting and management, in-person event registration and check-in, hybrid event support combining virtual and in-person audiences, large-scale event hosting up to 100,000 attendees. Of those, virtual event hosting and management and in-person event registration and check-in are not what Zoom is typically brought in for.
What can Webex Events do that Zoom cannot?
Webex Events covers Webinars, Virtual events, Mobile app, Engagement tools. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Salesforce, Microsoft Teams, Slack, HubSpot.

Answered from the vendors’ own pages

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
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