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Webinar & Virtual Events · head to head

Eventbrite vs Webex Events

Eventbrite logo

Eventbrite

Webinar & Virtual Events

Where event planners thrive

From
Free
Rated
-
Full reviewWebsite
Webex Events logo

Webex Events

Webinar & Virtual Events

Webinars and events powered by Cisco

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Eventbrite has a free tier, so it costs nothing to try first.
  • Each has a real cost: Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry; Webex Events pricing not publicly disclosed and requires contacting sales
  • They diverge on capability: Eventbrite covers Event Discovery, Webex Events covers Webinars.

Where they differ

Only the attributes on which Eventbrite and Webex Events actually diverge.

Attributes where Eventbrite and Webex Events differ
AttributeEventbriteWebex Events
Starting priceFreeOn request
Free tierYesNo
Founded20061984

Identical on both: pricing model (Unknown), platforms (Web, iOS, Android), user rating (Not yet rated), category (Webinar & Virtual Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Virtual Events
  • Mailchimp
  • Zoom

Only in Webex Events

  • Webinars
  • Virtual events
  • Mobile app
  • Engagement tools
  • Marketo
  • Microsoft Teams
  • Slack
  • HubSpot

Both cover

  • Analytics
  • Salesforce
  • Ios support
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot Webex Events
  • Running conferences and corporate events with registrationnot Webex Events
  • Nonprofit fundraising eventsnot Webex Events
  • Reserved seating and timed entry admissionnot Webex Events
  • Promoting events through the Eventbrite marketplace and paid adsnot Webex Events

Webex Events

  • Virtual event hosting and managementnot Eventbrite
  • In-person event registration and check-innot Eventbrite
  • Hybrid event support combining virtual and in-person audiencesnot Eventbrite
  • Large-scale event hosting up to 100,000 attendeesnot Eventbrite
  • Professional live streaming with custom brandingnot Eventbrite
  • Attendee networking and engagementnot Eventbrite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

Webex Events

  • Pricing not publicly disclosed and requires contacting sales
  • No published API documentation or developer specifications
  • No documented offline functionality for mobile event apps
  • No published storage limits or attendee capacity thresholds documented

Pricing, plan by plan

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

Webex Events

On request

No published plan breakdown. See the Webex Events review.

Which should you pick?

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.
Eventbrite review

Choose Webex Events if

  • You need webinars.
  • You work on Web, iOS, Android.
  • You also want virtual events.
Webex Events review

Questions people ask

Is Eventbrite or Webex Events better?
Neither clearly leads. Eventbrite starts at Free and Webex Events at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Eventbrite or Webex Events?
Eventbrite has a free tier; the other does not. Paid plans start at Free for Eventbrite and On request for Webex Events.
Does Eventbrite or Webex Events run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Eventbrite for free?
Yes. Eventbrite has a free tier, so you can try it without paying. Webex Events starts at On request.
What is Eventbrite best used for?
Eventbrite is most often used for selling tickets for concerts, festivals and nightlife events, running conferences and corporate events with registration, nonprofit fundraising events, reserved seating and timed entry admission. Of those, selling tickets for concerts, festivals and nightlife events and running conferences and corporate events with registration are not what Webex Events is typically brought in for.
What can Eventbrite do that Webex Events cannot?
Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools. Webex Events covers Webinars, Virtual events, Mobile app, Engagement tools. Both handle Analytics, Salesforce, Ios support, Android support.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
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