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Communication · head to head

Twist vs Webex by Cisco

Twist logo

Twist

Communication

Distraction-free team communication

From
Free
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Twist covers Topic-based chat, Webex by Cisco covers Video and audio conferencing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Twist and Webex by Cisco actually diverge.

Attributes where Twist and Webex by Cisco differ
AttributeTwistWebex by Cisco
Pricing modelfreemiumsubscription
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Windows, Macos, Linux, Ios, Android
Founded20141984

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Twist

  • Topic-based chat
  • Threading
  • File attachments
  • Search
  • Notifications control
  • Integrations
  • Mobile apps
  • Zapier

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Twist

  • Asynchronous team communication and project collaborationnot Webex by Cisco
  • Teams requiring unlimited message history and integrationsnot Webex by Cisco
  • Remote-first organizations minimizing synchronous meetingsnot Webex by Cisco
  • Distributed teams across multiple time zonesnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Twist
  • Webinarsnot Twist
  • Virtual eventsnot Twist
  • Trainingnot Twist
  • Enterprise communicationnot Twist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Twist

  • The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • The free plan caps integrations at 5 and file storage at 5 GB
  • Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
  • Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Twist

Free
  • Free PlanFree
    • Access up to 1 month of comments and messages
    • Up to 5 integrations
    • 5 GB storage
  • Unlimited Plan$6/month
    • Full history of comments and messages
    • Unlimited integrations
    • Unlimited file storage

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Twist if

  • You need topic-based chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want threading.
Twist review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Twist or Webex by Cisco better?
Neither clearly leads. Twist starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Twist or Webex by Cisco?
Twist starts at Free and Webex by Cisco at Free.
Does Twist or Webex by Cisco run on more platforms?
Twist runs on Web, Windows, Macos, Ios, Android. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Twist for free?
Both have a free tier, so you can try either at no cost before committing.
What is Twist best used for?
Twist is most often used for asynchronous team communication and project collaboration, teams requiring unlimited message history and integrations, remote-first organizations minimizing synchronous meetings, distributed teams across multiple time zones. Of those, asynchronous team communication and project collaboration and teams requiring unlimited message history and integrations are not what Webex by Cisco is typically brought in for.
What can Twist do that Webex by Cisco cannot?
Twist covers Topic-based chat, Threading, File attachments, Search. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Slack.

Answered from the vendors’ own pages

Twist: How much does Twist cost?

Twist offers a free plan with access to 1 month of message history and 5 GB storage. The Unlimited plan costs $6 per user per month with full message history and unlimited storage.

Source
Twist: What is included in Twist's free plan?

The free plan includes access to up to one month of comments and messages, up to 5 integrations, 5 GB storage, and standard support.

Source
Twist: How is Twist priced for large teams?

Organizations with 200+ employees should contact [email protected] for custom enterprise pricing. Single-channel guests remain free on both tiers, while multi-channel guests on Unlimited are billed as regular members.

Source
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