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Government · head to head

Clariti vs VUEWorks

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
VUEWorks logo

VUEWorks

Government

GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; VUEWorks the product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • They diverge on capability: Clariti covers Permitting workflows, VUEWorks covers Native Esri integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and VUEWorks actually diverge.

Attributes where Clariti and VUEWorks differ
AttributeClaritiVUEWorks

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in VUEWorks

  • Native Esri integration
  • Work orders and requests
  • Condition and risk
  • Capital planning
  • Pavement management
  • Mobile field access
  • Dashboards

Both cover

  • Inspections

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot VUEWorks
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot VUEWorks
  • A county needing configurable workflows across permits, licensing and code enforcementnot VUEWorks
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot VUEWorks

VUEWorks

  • A county public works department that already runs Esri and wants work orders raised directly against map featuresnot Clariti
  • A stormwater utility recording CCTV sewer inspection results against pipe segments for regulatory reportingnot Clariti
  • A transport agency modelling pavement treatment strategies to defend a road resurfacing budgetnot Clariti
  • A city consolidating sign, signal and streetlight inventories that currently live in separate spreadsheetsnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

VUEWorks

  • The product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • No pricing is published and deals are typically bundled with consulting services, which makes it hard to separate the software cost from the data work when comparing bids.
  • The interface is functional rather than modern, and field crews accustomed to consumer mobile apps often resist it, which undermines the data quality the capital planning depends on.
  • The Esri dependency is also an Esri cost: agencies need current ArcGIS Enterprise or ArcGIS Online licensing, and that sits outside the VUEWorks quote entirely.
  • It is a small vendor with a limited partner network and a mainly North American footprint, so support and implementation capacity outside that region is thin.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

VUEWorks

On request
  • VUEWorks Enterprise$undefined/year
    • Quoted per agency by user count and modules
    • Hosted or on-premise deployment options
    • GIS integration, data migration and configuration quoted separately

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose VUEWorks if

  • You need native esri integration.
  • You work on Web, iOS, Android.
  • You also want work orders and requests.
VUEWorks review

Questions people ask

Is Clariti or VUEWorks better?
Neither clearly leads. Clariti starts at On request and VUEWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or VUEWorks?
Clariti starts at On request and VUEWorks at On request.
Does Clariti or VUEWorks run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what VUEWorks is typically brought in for.
What can Clariti do that VUEWorks cannot?
Clariti covers Permitting workflows, Business licensing, Code enforcement, Public portal. VUEWorks covers Native Esri integration, Work orders and requests, Condition and risk, Capital planning. Both handle Inspections.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

VUEWorks: Do we need Esri ArcGIS?

Effectively yes. The asset register is the GIS, and the ArcGIS licensing sits outside the VUEWorks quote.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

VUEWorks: Is pricing published?

No. VUEWorks is quoted per agency by users and modules, often bundled with data collection services.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

VUEWorks: Can it replace Cityworks?

It occupies the same GIS-centric municipal asset management space, so yes in principle, but migration means remapping workflows and history.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

VUEWorks: Is there a cloud option?

Yes, VUEWorks is offered hosted as well as on-premise.

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