Softwr

Cybersecurity · head to head

VMware Carbon Black vs Zscaler Internet Access

V

VMware Carbon Black

Cybersecurity

Cloud-delivered endpoint protection and EDR, now owned by Broadcom and positioned alongside Symantec.

From
On request
Rated
-
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: VMware Carbon Black broadcom's enterprise model concentrates direct sales and support on its largest accounts and moves everyone else to resellers, so a mid-size customer can lose named support contacts and face a substantially repriced renewal with limited notice.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: VMware Carbon Black covers Endpoint Standard, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which VMware Carbon Black and Zscaler Internet Access actually diverge.

Attributes where VMware Carbon Black and Zscaler Internet Access differ
AttributeVMware Carbon BlackZscaler Internet Access
Starting priceOn request$100/year
PlatformsDesktop, ApiWeb, Desktop, Mobile
Founded20022007

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in VMware Carbon Black

  • Endpoint Standard
  • Enterprise EDR
  • Audit and Remediation
  • Single sensor
  • Live Response
  • Workload protection
  • Container security
  • Watchlists and feeds

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

VMware Carbon Black

  • A SOC that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alertsnot Zscaler Internet Access
  • A vSphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guestnot Zscaler Internet Access
  • Replacing signature antivirus after an incident where the incumbent product had no record of what the attacker didnot Zscaler Internet Access
  • An organisation already inside a Broadcom or Symantec enterprise agreement that can consolidate endpoint onto an existing contractnot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot VMware Carbon Black
  • Zero Trustnot VMware Carbon Black
  • Web Securitynot VMware Carbon Black

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

VMware Carbon Black

  • Broadcom's enterprise model concentrates direct sales and support on its largest accounts and moves everyone else to resellers, so a mid-size customer can lose named support contacts and face a substantially repriced renewal with limited notice.
  • Continuous EDR recording is retained for a defined window and longer retention is a paid tier, so the investigation you most need is often the one whose telemetry has already aged out, and that is discovered during the incident rather than before it.
  • The product assumes an operator: watchlists, policy tuning and alert triage are ongoing work, and organisations without a dedicated analyst or an MDR contract typically leave policies in monitor mode and pay for telemetry that is never reviewed.
  • The sensor operates in the same kernel and file-filter territory as other endpoint agents, so running it alongside an incumbent antivirus, DLP or backup agent commonly produces performance complaints and requires maintained exclusion lists on both sides.
  • Linux sensor support is tied to specific distribution and kernel versions, so a routine operating system upgrade can leave hosts without a supported sensor until a matching build ships, and anything outside the supported list gets no coverage at all.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

VMware Carbon Black

On request
  • CB Endpoint StandardFree
    • NGAV
    • Behavioral EDR
    • Device control
  • CB Endpoint AdvancedFree
    • All Standard features
    • Threat hunting
    • Audit and remediation
  • CB Endpoint EnterpriseFree
    • All Advanced features
    • Advanced threat hunting
    • Live response

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose VMware Carbon Black if

  • You need endpoint standard.
  • You work on Desktop, Api.
  • You also want enterprise edr.
VMware Carbon Black review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is VMware Carbon Black or Zscaler Internet Access better?
Neither clearly leads. VMware Carbon Black starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, VMware Carbon Black or Zscaler Internet Access?
VMware Carbon Black starts at On request and Zscaler Internet Access at $100/year.
Does VMware Carbon Black or Zscaler Internet Access run on more platforms?
VMware Carbon Black runs on Desktop, Api. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is VMware Carbon Black best used for?
VMware Carbon Black is most often used for a soc that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alerts, a vsphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guest, replacing signature antivirus after an incident where the incumbent product had no record of what the attacker did, an organisation already inside a broadcom or symantec enterprise agreement that can consolidate endpoint onto an existing contract. Of those, a soc that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alerts and a vsphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guest are not what Zscaler Internet Access is typically brought in for.
What can VMware Carbon Black do that Zscaler Internet Access cannot?
VMware Carbon Black covers Endpoint Standard, Enterprise EDR, Audit and Remediation, Single sensor. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

VMware Carbon Black: Who owns Carbon Black now?

Broadcom. It acquired VMware in November 2023, and Carbon Black now sits in Broadcom's enterprise security business alongside Symantec. VMware branding is being phased out.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
VMware Carbon Black: Why do the docs use names I do not recognise?

The product has been renamed repeatedly. CB Defense is now Endpoint Standard, CB ThreatHunter is Enterprise EDR and CB LiveOps is Audit and Remediation. Older community answers and runbooks still use the previous names.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
VMware Carbon Black: Does it replace my existing antivirus?

Yes on supported Windows, macOS and Linux versions, and running it alongside another antivirus is not recommended because the two agents contend for the same hooks. Check your compliance requirements, as some auditors still ask for a named antivirus product.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
VMware Carbon Black: Do I need a full-time analyst to run it?

To get value from Enterprise EDR, effectively yes. The prevention tier can run with part-time attention, but the hunting and recording capability is only worth its cost if somebody is querying it, which is why many customers buy it through an MDR provider.

Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
VMware Carbon Black: How is it licensed?

Per endpoint, per year, with the capability tier determining the rate and workload and container protection priced separately. Extended EDR data retention is an additional line item.

Share

Related pages

More on VMware Carbon Black

More on Zscaler Internet Access

Keep looking

Other head to heads