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Automation Integration · head to head

Tray.io vs Zapier

Tray.io logo

Tray.io

Automation Integration

The intelligent integration platform

From
Free
Rated
-
Full reviewWebsite
Zapier logo

Zapier

Automation Integration

Automate your work across 7,000+ app integrations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Tray.io now rebranded Tray.ai; pricing page names three tiers, Pro (3 workspaces, 7 day insights), Team (20 workspaces, 30 day insights) and Enterprise (unlimited workspaces, 180 day insights, SSO, HIPAA), but publishes no figures and requires a demo or sales call for a quote; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • They diverge on capability: Tray.io covers Low-code workflow builder, Zapier covers App integrations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Tray.io and Zapier actually diverge.

Attributes where Tray.io and Zapier differ
AttributeTray.ioZapier
Pricing modelsubscriptionusage-based
Founded20152011

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Automation Integration).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tray.io

  • Low-code workflow builder
  • API integrations
  • Webhooks
  • Rate limiting
  • Data transformation
  • Authentication
  • 500+ connectors
  • REST API

Only in Zapier

  • App integrations
  • Workflow automation
  • Trigger-based actions
  • Multi-step Zaps
  • Data formatting
  • Team collaboration
  • 7000+ apps
  • Gmail

Both cover

  • Conditional logic
  • Error handling
  • Salesforce
  • Slack
  • SOC2
  • GDPR
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Tray.io

  • Workflow Automationnot Zapier
  • Data Integrationnot Zapier
  • Process Automationnot Zapier
  • App Integrationnot Zapier
  • API Connectivitynot Zapier

Zapier

  • Lead managementnot Tray.io
  • Data synchronizationnot Tray.io
  • Email automationnot Tray.io
  • Social media postingnot Tray.io
  • Customer onboardingnot Tray.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tray.io

  • Now rebranded Tray.ai; pricing page names three tiers, Pro (3 workspaces, 7 day insights), Team (20 workspaces, 30 day insights) and Enterprise (unlimited workspaces, 180 day insights, SSO, HIPAA), but publishes no figures and requires a demo or sales call for a quote

Zapier

  • The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
  • Premium app connectors are withheld from the free plan
  • Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
  • Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49

Pricing, plan by plan

Tray.io

Free
  • Starter$50/month
    • 20 workflows
    • 50 integrations
    • Community support
  • Professional$150/month
    • Unlimited workflows
    • 500+ integrations
    • Email support
  • Enterprise$500/month
    • Custom workflows
    • Dedicated support
    • Advanced security

Zapier

Free
  • FreeFree
    • 100 tasks/month
    • 5 Zaps
    • Two-step Zaps
  • Starter$19.99/month
    • 750 tasks/month
    • 20 Zaps
    • Multi-step Zaps
  • Professional$49/month
    • 2,000 tasks/month
    • Unlimited Zaps
    • Custom logic

Which should you pick?

Choose Tray.io if

  • You need low-code workflow builder.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want api integrations.
Tray.io review

Choose Zapier if

  • You need app integrations.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want workflow automation.
Zapier review

Questions people ask

Is Tray.io or Zapier better?
Neither clearly leads. Tray.io starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tray.io or Zapier?
Tray.io starts at Free and Zapier at Free.
Does Tray.io or Zapier run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Tray.io for free?
Both have a free tier, so you can try either at no cost before committing.
What is Tray.io best used for?
Tray.io is most often used for workflow automation, data integration, process automation, app integration. Of those, workflow automation and data integration are not what Zapier is typically brought in for.
What can Tray.io do that Zapier cannot?
Tray.io covers Low-code workflow builder, API integrations, Webhooks, Rate limiting. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Conditional logic, Error handling, Salesforce, Slack.

Answered from the vendors’ own pages

Zapier: What happens if I exceed my task limit in Zapier?

If you enable pay-per-task, monthly plans charge 2.5 times your base rate for overage tasks, while annual plans charge 1.25 times. Usage stops at 3 times your subscription amount as a hard ceiling.

Source
Zapier: Can I cancel my Zapier subscription at any time?

Yes, you can cancel anytime. Your access continues through the end of your current billing cycle.

Source
Zapier: How long does Zapier retain my audit logs and version history?

Professional plan users get 1-month version history, Team plan users get 6-month audit logs and version history, and Enterprise customers get 1-year audit logs with custom data retention available.

Source
Zapier: What support do I get with my Zapier plan?

Professional and Team plans include email support available 24/7, with live chat available for higher-tier plans. Team plan includes priority support, and Enterprise customers receive a dedicated Technical Account Manager.

Source
Zapier: What discount does Zapier offer for annual plans?

Annual subscriptions receive 33% off the monthly rate. Non-profit organizations get an additional 15% reduction on top of the annual discount, though this excludes pay-per-task charges.

Source
Zapier: Does Zapier offer a free trial?

Yes, new accounts get a 14-day free trial of the Professional plan with no credit card required.

Source
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