Software · head to head
Tray.io vs Zapier
The short version
- Each has a real cost: Tray.io now rebranded Tray.ai; pricing page names three tiers, Pro (3 workspaces, 7 day insights), Team (20 workspaces, 30 day insights) and Enterprise (unlimited workspaces, 180 day insights, SSO, HIPAA), but publishes no figures and requires a demo or sales call for a quote; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- They diverge on capability: Tray.io covers Low-code workflow builder, Zapier covers App integrations.
Where they differ
Only the attributes on which Tray.io and Zapier actually diverge.
Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Tray.io
- Low-code workflow builder
- API integrations
- Webhooks
- Rate limiting
- Data transformation
- Authentication
- 500+ connectors
- REST API
Only in Zapier
- App integrations
- Workflow automation
- Trigger-based actions
- Multi-step Zaps
- Data formatting
- Team collaboration
- 7000+ apps
- Gmail
Both cover
- Conditional logic
- Error handling
- Salesforce
- Slack
- SOC2
- GDPR
- Cloud deployment
What people use each for
The jobs each tool is most often brought in to do.
Tray.io
- Workflow Automationnot Zapier
- Data Integrationnot Zapier
- Process Automationnot Zapier
- App Integrationnot Zapier
- API Connectivitynot Zapier
Zapier
- Lead managementnot Tray.io
- Data synchronizationnot Tray.io
- Email automationnot Tray.io
- Social media postingnot Tray.io
- Customer onboardingnot Tray.io
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Tray.io
- Now rebranded Tray.ai; pricing page names three tiers, Pro (3 workspaces, 7 day insights), Team (20 workspaces, 30 day insights) and Enterprise (unlimited workspaces, 180 day insights, SSO, HIPAA), but publishes no figures and requires a demo or sales call for a quote
Zapier
- The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
- Premium app connectors are withheld from the free plan
- Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
- Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49
Pricing, plan by plan
Tray.io
Free- Starter$50/month
- 20 workflows
- 50 integrations
- Community support
- Professional$150/month
- Unlimited workflows
- 500+ integrations
- Email support
- Enterprise$500/month
- Custom workflows
- Dedicated support
- Advanced security
Zapier
Free- FreeFree
- 100 tasks/month
- 5 Zaps
- Two-step Zaps
- Starter$19.99/month
- 750 tasks/month
- 20 Zaps
- Multi-step Zaps
- Professional$49/month
- 2,000 tasks/month
- Unlimited Zaps
- Custom logic
Which should you pick?
Choose Tray.io if
- You need low-code workflow builder.
- You want to start without paying.
- You work on Web, Api.
- You also want api integrations.
Choose Zapier if
- You need app integrations.
- You want to start without paying.
- You work on Web, Api.
- You also want workflow automation.
Questions people ask
- Is Tray.io or Zapier better?
- Neither clearly leads. Tray.io starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Tray.io or Zapier?
- Tray.io starts at Free and Zapier at Free.
- Does Tray.io or Zapier run on more platforms?
- Both run on Web, Api, so platform support will not decide this one for you.
- Can I use Tray.io for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Tray.io best used for?
- Tray.io is most often used for workflow automation, data integration, process automation, app integration. Of those, workflow automation and data integration are not what Zapier is typically brought in for.
- What can Tray.io do that Zapier cannot?
- Tray.io covers Low-code workflow builder, API integrations, Webhooks, Rate limiting. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Conditional logic, Error handling, Salesforce, Slack.
Related pages
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