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E-Commerce · head to head

Shopkeep vs TikTok Shop

Shopkeep logo

Shopkeep

E-Commerce

Cloud-based POS for small businesses

From
$89/month
Rated
-
Full reviewWebsite
TikTok Shop logo

TikTok Shop

E-Commerce

Social commerce platform integrated with TikTok

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TikTok Shop has a free tier, so it costs nothing to try first.
  • Each has a real cost: Shopkeep all plans require 24/7 phone and chat support; no tiered support options; TikTok Shop 6% commission per sale reduces profit margins compared to self-hosted e-commerce
  • They diverge on capability: Shopkeep covers Point of sale, TikTok Shop covers Product showcase.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Shopkeep and TikTok Shop actually diverge.

Attributes where Shopkeep and TikTok Shop differ
AttributeShopkeepTikTok Shop
Starting price$89/monthFree
Pricing modelsubscriptiontransaction
Free tierNoYes
PlatformsiPad, WebWeb
Founded20082021

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shopkeep

  • Point of sale
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Only in TikTok Shop

  • Product showcase
  • Live shopping
  • Video integration
  • Order management
  • Logistics partnerships
  • Analytics dashboard
  • Customer reviews

Both cover

  • Payment processing

What people use each for

The jobs each tool is most often brought in to do.

Shopkeep

No use cases recorded yet. See the Shopkeep review.

TikTok Shop

  • Social commerce for small businesses and individual sellersnot Shopkeep
  • Direct-to-consumer sales via TikTok platformnot Shopkeep
  • Reaching TikTok's user base without separate website developmentnot Shopkeep

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shopkeep

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

TikTok Shop

  • 6% commission per sale reduces profit margins compared to self-hosted e-commerce
  • Incentive program ($23,630 max) is limited to new sellers and specific merchants

Pricing, plan by plan

Shopkeep

$89/month
  • Basic$89/month
    • Retail POS platform
    • 1 register included
    • Integrated Payments 1.5%
  • Core$149/month
    • All Basic features
    • Advanced management tools
    • Business growth support
  • Plus$289/month
    • All Core features
    • Advanced customization
    • Established retail operations support

TikTok Shop

Free
  • Standard ShopFree
    • No setup fees
    • 6% commission per sale
    • Direct payouts to linked bank account
  • New Seller Incentives$23630/incentive-value
    • Up to 2800 USD in launch rewards
    • Up to 20830 USD in ad credits
    • TikTok Shop-funded discounts and campaigns

Which should you pick?

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want inventory management.
Shopkeep review

Choose TikTok Shop if

  • You need product showcase.
  • You want to start without paying.
  • You also want live shopping.
TikTok Shop review

Questions people ask

Is Shopkeep or TikTok Shop better?
Neither clearly leads. Shopkeep starts at $89/month and TikTok Shop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shopkeep or TikTok Shop?
TikTok Shop has a free tier; the other does not. Paid plans start at $89/month for Shopkeep and Free for TikTok Shop.
Does Shopkeep or TikTok Shop run on more platforms?
Shopkeep runs on iPad, Web. TikTok Shop runs on Web.
Can I use TikTok Shop for free?
Yes. TikTok Shop has a free tier, so you can try it without paying. Shopkeep starts at $89/month.
What can Shopkeep do that TikTok Shop cannot?
Shopkeep covers Point of sale, Inventory management, Customer profiles, Sales analytics. TikTok Shop covers Product showcase, Live shopping, Video integration, Order management. Both handle Payment processing.

Answered from the vendors’ own pages

Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
TikTok Shop: How much does TikTok Shop cost to open?

Opening a TikTok Shop is free. There are no setup fees or upfront costs to launch a shop on the platform.

Source
Shopkeep: How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
TikTok Shop: What commission does TikTok Shop charge?

TikTok Shop charges a flat 6% commission on each sale. This is the only per-transaction cost for selling on the platform.

Source
Shopkeep: What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source
TikTok Shop: What incentives are available for new sellers?

New sellers can earn up to 23,630 USD in total incentives including up to 2,800 USD in launch rewards, up to 20,830 USD in ad credits, and access to TikTok Shop-funded campaigns and exclusive growth support.

Source
TikTok Shop: How do sellers receive payment?

Sellers receive payouts directly to their linked bank account after orders are completed and any return or refund windows close.

Source
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