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Research · head to head

Labguru vs SurveyMonkey

Labguru logo

Labguru

Research

Electronic lab notebook, LIMS and inventory in one system, now sold under the Cenevo group

From
On request
Rated
-
SurveyMonkey logo

SurveyMonkey

Research

Turn feedback into action

From
Free
Rated
-

The short version

  • Only SurveyMonkey has a free tier, so it costs nothing to try first.
  • Each has a real cost: Labguru ownership changed twice in short order, to Battery Ventures in 2024 and then into the Cenevo brand with Titian Software in 2025, so the medium-term roadmap is a group strategy decision rather than a product one and buyers should ask directly what happens to the notebook.; SurveyMonkey team plans require minimum 3 users as baseline
  • They diverge on capability: Labguru covers Combined ELN and LIMS, SurveyMonkey covers Survey builder.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Labguru and SurveyMonkey actually diverge.

Attributes where Labguru and SurveyMonkey differ
AttributeLabguruSurveyMonkey
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWeb, iOS, Android, On-premiseWeb
FoundedUnknown1999

Identical on both: user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Labguru

  • Combined ELN and LIMS
  • Validated cloud hosting
  • Inventory and stock
  • Chemistry module
  • Equipment management
  • Electronic batch records
  • Label Wizard
  • API and developer tools

Only in SurveyMonkey

  • Survey builder
  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Labguru

  • A biotech that wants experiment records and sample inventory in one system instead of paying for an ELN and a LIMS separatelynot SurveyMonkey
  • A chemistry group needing structure registration attached to the experiment rather than in a standalone databasenot SurveyMonkey
  • A contract research organisation that must show sample traceability from receipt to reported result during a client auditnot SurveyMonkey
  • An academic institute standardising dozens of small labs off shared spreadsheets and paper notebooks onto one searchable recordnot SurveyMonkey

SurveyMonkey

  • Market research and customer surveysnot Labguru
  • Employee feedback and engagement trackingnot Labguru
  • Data collection and analysisnot Labguru
  • Customer satisfaction and NPS measurementsnot Labguru

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Labguru

  • Ownership changed twice in short order, to Battery Ventures in 2024 and then into the Cenevo brand with Titian Software in 2025, so the medium-term roadmap is a group strategy decision rather than a product one and buyers should ask directly what happens to the notebook.
  • The validated GxP hosting option is a separate commercial line, not a configuration setting, so a lab that discovers mid-project that it needs a validated instance faces a new contract and a new price rather than an upgrade.
  • Being both an ELN and a LIMS means it is shallower than dedicated tools in each role; high-throughput sample management and deep bioinformatics workflows both hit limits that a specialist would not.
  • No pricing is published at all, and modules such as chemistry, batch records and equipment are quoted on top, so the real annual figure only appears after a sales process.
  • Validation, SOPs and periodic revalidation after vendor releases are the customer obligation on a regulated instance, and cloud release cadence means that revalidation is a recurring internal cost that never appears on the vendor quote.

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

Pricing, plan by plan

Labguru

On request
  • Labguru$undefined/year
    • Priced per user per year on quotation with volume tiers
    • ELN, LIMS and inventory in the base platform
    • Chemistry, batch records and equipment modules quoted separately

SurveyMonkey

Free
  • Team Advantage$99/month
    • 50,000 responses per year
    • Unlimited surveys and questions
    • 3 user minimum
  • Team Premier$240/month
    • 100,000 responses per year
    • All Team Advantage features
    • White label branding

Which should you pick?

Choose Labguru if

  • You need combined eln and lims.
  • You work on Web, iOS, Android, On-premise.
  • You also want validated cloud hosting.

Choose SurveyMonkey if

  • You need survey builder.
  • You want to start without paying.
  • You also want question bank.

Questions people ask

Is Labguru or SurveyMonkey better?
Neither clearly leads. Labguru starts at On request and SurveyMonkey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Labguru or SurveyMonkey?
SurveyMonkey has a free tier; the other does not. Paid plans start at On request for Labguru and Free for SurveyMonkey.
Does Labguru or SurveyMonkey run on more platforms?
Labguru runs on Web, iOS, Android, On-premise. SurveyMonkey runs on Web.
Can I use SurveyMonkey for free?
Yes. SurveyMonkey has a free tier, so you can try it without paying. Labguru starts at On request.
What is Labguru best used for?
Labguru is most often used for a biotech that wants experiment records and sample inventory in one system instead of paying for an eln and a lims separately, a chemistry group needing structure registration attached to the experiment rather than in a standalone database, a contract research organisation that must show sample traceability from receipt to reported result during a client audit, an academic institute standardising dozens of small labs off shared spreadsheets and paper notebooks onto one searchable record. Of those, a biotech that wants experiment records and sample inventory in one system instead of paying for an eln and a lims separately and a chemistry group needing structure registration attached to the experiment rather than in a standalone database are not what SurveyMonkey is typically brought in for.
What can Labguru do that SurveyMonkey cannot?
Labguru covers Combined ELN and LIMS, Validated cloud hosting, Inventory and stock, Chemistry module. SurveyMonkey covers Survey builder, Question bank, Survey logic, Multi-language surveys.

Answered from the vendors’ own pages

Labguru: Who owns Labguru now?

Battery Ventures acquired it in April 2024. Since July 2025 it operates under the Cenevo brand following a merger with Titian Software.

SurveyMonkey: How much does SurveyMonkey cost?

SurveyMonkey offers team plans starting at AED 99 per user per month for Team Advantage and AED 240 per user per month for Team Premier. Both plans require a minimum of 3 users. Billing can be monthly or annual.

Source
Labguru: Is it an ELN or a LIMS?

Both, in one product. That is the main reason labs choose it, and also why it is shallower than a specialist in each role.

SurveyMonkey: What are SurveyMonkey's overage fees?

SurveyMonkey charges AED 0.50 per additional response on paid plans beyond the annual limit included in each tier.

Source
Labguru: Does it support GxP work?

Yes, through a separately contracted validated cloud instance. Validation for your intended use remains your responsibility.

Labguru: Is pricing published?

No. It is quoted per user per year, with modules and validated hosting priced on top.

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