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HR · head to head

Employment Hero vs Spring Health

Employment Hero logo

Employment Hero

HR

Australian HR, payroll and recruitment platform for employment management

From
Free
Rated
-
Full reviewWebsite
Spring Health logo

Spring Health

HR

Employer mental health benefit that puts a share of its own fee at risk against measured symptom improvement

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Employment Hero has a free tier, so it costs nothing to try first.
  • Each has a real cost: Employment Hero hR plans require minimum of 10 users; Spring Health per employee per month cost is several times a conventional employee assistance programme, reported publicly at roughly one hundred to one hundred and fifty dollars per employee per year, so the business case has to rest on measured outcomes rather than price.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Employment Hero and Spring Health actually diverge.

Attributes where Employment Hero and Spring Health differ
AttributeEmployment HeroSpring Health
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Employment Hero

Nothing recorded that Spring Health does not also cover.

Only in Spring Health

  • Precision matching
  • Sponsored session model
  • Psychiatry and medication management
  • Coaching tier
  • Repeated outcome measurement
  • Outcomes-based fee
  • Manager and workforce reporting
  • Care navigation

What people use each for

The jobs each tool is most often brought in to do.

Employment Hero

  • HR and payroll management for small to medium businessesnot Spring Health
  • Recruitment and candidate screening using AI video interviewsnot Spring Health
  • Leave management and compliancenot Spring Health

Spring Health

  • An employer replacing an EAP with two percent utilisation that cannot demonstrate any clinical effect to its boardnot Employment Hero
  • A benefits team facing long external waiting lists for therapy that are showing up in absence and disability claimsnot Employment Hero
  • A distributed workforce where the incumbent EAP provider network is thin outside major metropolitan areasnot Employment Hero
  • A health plan wanting to add a behavioural health layer without building a provider network itselfnot Employment Hero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Employment Hero

  • HR plans require minimum of 10 users
  • Custom pricing required for HR Elite and Employment Unlimited tiers
  • Currency is AUD only, may require currency conversion for non-AU customers

Spring Health

  • Per employee per month cost is several times a conventional employee assistance programme, reported publicly at roughly one hundred to one hundred and fifty dollars per employee per year, so the business case has to rest on measured outcomes rather than price.
  • Outcomes-based pricing only puts a portion of the fee at risk, and the measured cohort is people who engaged, which flatters the reported improvement relative to any effect across the whole workforce.
  • Sponsored sessions run out, and members who need longer treatment are handed to their health plan benefit where network adequacy and cost sharing may be exactly the problem they came to avoid.
  • The eligibility file integration is a real HR IT project, and employers with messy dependent and contractor data spend meaningful effort before launch.
  • Coverage and provider depth outside the United States is thinner than the domestic network, so multinational employers usually end up running a second vendor for other regions.

Pricing, plan by plan

Employment Hero

Free
  • Free Tier (Recruitment)Free
    • Candidate scoring and ranking
    • 50 complimentary AI video interviews (one-time)
  • HR Essentials$10/month
    • Leave management
    • Employee records
    • Document management
  • HR Engage$14/month
    • All HR Essentials features
    • Recruitment
    • Performance management
  • Pro 50 (Recruitment)$199/month
    • 50 AI video interviews (24/7)
    • Full ATS pipeline
    • Candidate scoring

Spring Health

On request
  • Spring Health employer programme$undefined/year
    • Per employee per month, invoiced to the employer, with an eligibility file feed
    • Portion of fee available at risk against measured symptom outcomes
    • Sponsored session count negotiated per contract

Which should you pick?

Choose Employment Hero if

  • You want to start without paying.
Employment Hero review

Choose Spring Health if

  • You need precision matching.
  • You work on Web, iOS, Android.
  • You also want sponsored session model.
Spring Health review

Questions people ask

Is Employment Hero or Spring Health better?
Neither clearly leads. Employment Hero starts at Free and Spring Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Employment Hero or Spring Health?
Employment Hero has a free tier; the other does not. Paid plans start at Free for Employment Hero and On request for Spring Health.
Does Employment Hero or Spring Health run on more platforms?
Employment Hero runs on Web. Spring Health runs on Web, iOS, Android.
Can I use Employment Hero for free?
Yes. Employment Hero has a free tier, so you can try it without paying. Spring Health starts at On request.
What is Employment Hero best used for?
Employment Hero is most often used for hr and payroll management for small to medium businesses, recruitment and candidate screening using ai video interviews, leave management and compliance. Of those, hr and payroll management for small to medium businesses and recruitment and candidate screening using ai video interviews are not what Spring Health is typically brought in for.
What can Employment Hero do that Spring Health cannot?
Spring Health covers Precision matching, Sponsored session model, Psychiatry and medication management, Coaching tier.

Answered from the vendors’ own pages

Employment Hero: How much does Employment Hero cost per employee?

HR plans cost from $10 per employee per month for HR Essentials, $14 per month for HR Engage. Add-ons like managed payroll cost $20 per employee per month. All prices are in AUD with a minimum of 10 users per company.

Source
Spring Health: How is it priced?

Per employee per month, billed to the employer, with a portion available at risk against measured outcomes. Rates are not published; public statements from the company suggest roughly one hundred to one hundred and fifty dollars per employee per year.

Employment Hero: Is there a free trial or free version of Employment Hero?

Yes, the Recruitment module offers a free tier with candidate scoring and 50 complimentary AI video interviews (one-time). HR plans do not include a free tier but start at $10 per employee monthly.

Source
Spring Health: Who pays, the employer or the health plan?

Usually the employer, for the sponsored session block. After those sessions the member typically continues under their health plan benefit with normal cost sharing.

Employment Hero: What is the minimum commitment for Employment Hero?

HR plans require a minimum of 10 users. The initial HR contract is billed based on the greater of the minimum commitment or actual billable employees. Add-ons have minimum monthly costs, such as $20 for Chat and $40 for Rostering.

Source
Spring Health: What does outcomes-based pricing actually guarantee?

That a defined portion of the vendor fee is contingent on measured change in assessment scores among engaged members. It is not a guarantee of workforce-level improvement.

Employment Hero: Does Employment Hero include add-on fees beyond the base plan?

Yes, add-ons include Chat ($2 per employee/month, minimum $20), Rostering ($4 per employee/month, minimum $40), Managed Payroll ($20 per employee/month, minimum $400), and other services with separate pricing.

Source
Spring Health: Is there a minimum headcount?

Yes in practice. Spring Health sells to mid-market and enterprise employers and health plans; very small employers are not the target and usually cannot get a quote.

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