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Logistics · head to head

ShipMonk vs Shipwell

ShipMonk logo

ShipMonk

Logistics

Third-party logistics fulfillment for direct-to-consumer ecommerce brands

From
On request
Rated
-
Full reviewWebsite
Shipwell logo

Shipwell

Logistics

Cloud transportation management with a built-in carrier network, sold on freight volume not seats

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ShipMonk no published pricing available; all costs require custom quote request based on order volume; Shipwell pricing is not published and is set on freight volume, so the cost rises through a peak season regardless of how much anyone uses the software.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ShipMonk and Shipwell actually diverge.

Attributes where ShipMonk and Shipwell differ
AttributeShipMonkShipwell
PlatformsWebWeb, iOS, Android, API

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ShipMonk

Nothing recorded that Shipwell does not also cover.

Only in Shipwell

  • Rate shopping
  • Automated tendering
  • Real-time tracking
  • Freight audit and pay
  • Carrier network
  • Analytics

What people use each for

The jobs each tool is most often brought in to do.

ShipMonk

  • Processing returns with customizable workflows and per-carton feesnot Shipwell
  • Managing special projects like inventory counting and labelingnot Shipwell
  • Adding gift messages for personalized unboxing experiencesnot Shipwell
  • Wrapping delicate items with specialized packaging materialsnot Shipwell
  • Fulfilling international orders across 200+ countriesnot Shipwell

Shipwell

  • A mid-market shipper running truckload tenders on spreadsheets and emailnot ShipMonk
  • A broker replacing a legacy operating system without building one in-housenot ShipMonk
  • A manufacturer that needs proof of delivery and exception alerts pushed into its ERPnot ShipMonk
  • A logistics team that wants freight audit to catch accessorial overbilling automaticallynot ShipMonk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ShipMonk

  • No published pricing available; all costs require custom quote request based on order volume
  • Monthly minimum charge calculated by multiplying projected monthly order volume by first-item pick fee, then reduced by 20%

Shipwell

  • Pricing is not published and is set on freight volume, so the cost rises through a peak season regardless of how much anyone uses the software.
  • Shipwell operates a carrier network as well as the TMS, so the vendor running your tender is also a bidder in it, which weakens the neutrality a competitive sourcing process depends on.
  • Coverage is heavily North American, and international ocean, air and customs handling is thin compared with a forwarder-grade platform.
  • ERP and WMS integrations turn deployment into a project with its own cost and timeline rather than a configuration exercise.
  • The company is small relative to the enterprise TMS incumbents, which matters for a system that sits in the path of every shipment if support or roadmap continuity slips.

Pricing, plan by plan

ShipMonk

On request

No published plan breakdown. See the ShipMonk review.

Shipwell

On request
  • Shipwell TMS$undefined/year
    • Annual contract priced on freight volume
    • Rate shopping, tendering and tracking
    • Freight audit and payment

Which should you pick?

Choose ShipMonk if

Nothing in the data separates ShipMonk from Shipwell on the points above - pick on price and on how each one feels to use.

ShipMonk review

Choose Shipwell if

  • You need rate shopping.
  • You work on Web, iOS, Android, API.
  • You also want automated tendering.
Shipwell review

Questions people ask

Is ShipMonk or Shipwell better?
Neither clearly leads. ShipMonk starts at On request and Shipwell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ShipMonk or Shipwell?
ShipMonk starts at On request and Shipwell at On request.
Does ShipMonk or Shipwell run on more platforms?
ShipMonk runs on Web. Shipwell runs on Web, iOS, Android, API.
What is ShipMonk best used for?
ShipMonk is most often used for processing returns with customizable workflows and per-carton fees, managing special projects like inventory counting and labeling, adding gift messages for personalized unboxing experiences, wrapping delicate items with specialized packaging materials. Of those, processing returns with customizable workflows and per-carton fees and managing special projects like inventory counting and labeling are not what Shipwell is typically brought in for.
What can ShipMonk do that Shipwell cannot?
Shipwell covers Rate shopping, Automated tendering, Real-time tracking, Freight audit and pay.

Answered from the vendors’ own pages

ShipMonk: How much does ShipMonk cost?

ShipMonk uses quote-based custom pricing calculated from storage fees, fulfillment fees based on order volume, variable shipping rates, and special project charges. A monthly minimum applies based on projected monthly order volume.

Source
Shipwell: How much does Shipwell cost?

It is not published. Contracts are annual and priced on freight volume; third-party listings suggest entry engagements around $1,000 a month, which should be treated as indicative only.

ShipMonk: What fees does ShipMonk charge?

ShipMonk charges fees for storage (based on size, sales, quantity), fulfillment (pick-and-pack, receiving, returns), shipping (based on weight, dimensions, destination), and special projects. Platform and onboarding fees are included in custom quotes.

Source
Shipwell: Does Shipwell broker freight as well as sell software?

Yes. It operates its own carrier network alongside the TMS, which speeds up sourcing but means the platform provider also competes for your loads.

ShipMonk: What additional services cost extra with ShipMonk?

ShipMonk charges separate fees for returns processing per carton, gift messaging with standard or custom cards, fragile wrapping based on product dimensions, lot control tracking per carton, and non-palletized container unloading based on container size.

Source
Shipwell: Is it suitable for international freight?

It is built around North American truckload and LTL. International ocean and air handling is limited.

Shipwell: Is there a free trial?

No. Deployment involves configuration and integration work, so evaluation happens through a demo and a scoped implementation.

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