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Software · head to head

SharpSpring vs Gong

SharpSpring logo

SharpSpring

Software

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite
Gong logo

Gong

Software

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site; Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • They diverge on capability: SharpSpring covers Contact management, Gong covers Call recording.

Where they differ

Only the attributes on which SharpSpring and Gong actually diverge.

Attributes where SharpSpring and Gong differ
AttributeSharpSpringGong
Starting price$50/month$1600/user-per-year
Pricing modelsubscriptionUnknown
PlatformsWebWeb, Cloud-based SaaS
Founded20142016

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SharpSpring

  • Contact management
  • Email marketing
  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Zapier

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • HubSpot
  • Zoom
  • Microsoft Teams

Both cover

  • Slack
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

SharpSpring

  • Marketing automationnot Gong
  • Lead generationnot Gong
  • Client managementnot Gong

Gong

  • Call analysisnot SharpSpring
  • Deal forecastingnot SharpSpring
  • Sales coachingnot SharpSpring
  • Win/loss analysisnot SharpSpring

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Pricing, plan by plan

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Which should you pick?

Choose SharpSpring if

  • You need contact management.
  • You also want email marketing.
SharpSpring review

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Questions people ask

Is SharpSpring or Gong better?
Neither clearly leads. SharpSpring starts at $50/month and Gong at $1600/user-per-year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SharpSpring or Gong?
SharpSpring starts at $50/month and Gong at $1600/user-per-year.
Does SharpSpring or Gong run on more platforms?
SharpSpring runs on Web. Gong runs on Web, Cloud-based SaaS.
What is SharpSpring best used for?
SharpSpring is most often used for marketing automation, lead generation, client management. Of those, marketing automation and lead generation are not what Gong is typically brought in for.
What can SharpSpring do that Gong cannot?
SharpSpring covers Contact management, Email marketing, Landing pages, Marketing automation. Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Both handle Slack, Salesforce, Web support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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Related pages

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