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Government · head to head

SeeClickFix vs VIVOTEK VAST Security Station

SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite
VIVOTEK VAST Security Station logo

VIVOTEK VAST Security Station

Cybersecurity

Camera-vendor video management software with a free 32-channel tier for VIVOTEK devices

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; VIVOTEK VAST Security Station vAST 2 has entered end of maintenance with technical support and software files withdrawn, yet distributors still list VAST 2 licences, so a buyer can be quoted unsupported software without realising it.
  • They diverge on capability: SeeClickFix covers Issue Reporting, VIVOTEK VAST Security Station covers VSS Lite free tier.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which SeeClickFix and VIVOTEK VAST Security Station actually diverge.

Attributes where SeeClickFix and VIVOTEK VAST Security Station differ
AttributeSeeClickFixVIVOTEK VAST Security Station
Starting price$300/monthOn request
Pricing modelsubscriptionOne-time purchase per camera channel
PlatformsWeb, Ios, AndroidWindows, Web, iOS, Android
CategoryGovernmentCybersecurity
Founded2008Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in VIVOTEK VAST Security Station

  • VSS Lite free tier
  • Per-channel licensing
  • Third-party camera support
  • Failover and TV matrix
  • Vision object analytics
  • Embedded NVR licensing
  • NDAA and TAA compliance

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Servicesnot VIVOTEK VAST Security Station
  • Records Managementnot VIVOTEK VAST Security Station
  • Public Safetynot VIVOTEK VAST Security Station
  • Civic Engagementnot VIVOTEK VAST Security Station

VIVOTEK VAST Security Station

  • A school or small public building with fewer than 32 VIVOTEK cameras that needs a VMS at no licence costnot SeeClickFix
  • A United States public sector site that must meet NDAA and TAA procurement restrictionsnot SeeClickFix
  • An existing VAST 2 site that needs to migrate before the software falls further out of maintenancenot SeeClickFix
  • A mid-sized site standardising on VIVOTEK hardware with a handful of third-party cameras to absorbnot SeeClickFix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

VIVOTEK VAST Security Station

  • VAST 2 has entered end of maintenance with technical support and software files withdrawn, yet distributors still list VAST 2 licences, so a buyer can be quoted unsupported software without realising it.
  • The free Lite tier is hard capped at 32 cameras and VIVOTEK devices only, so a site that grows to 33 cameras or adds one third-party camera moves straight to paid Standard licensing.
  • VSS Professional includes no camera licences at all, so the edition that large deployments need starts from a higher effective price than the tier comparison suggests.
  • It is a camera manufacturer's VMS, so the third-party device list, analytics ecosystem and integration catalogue are all narrower than an independent platform like Milestone or Salient.
  • No pricing is published for Standard or Professional channels; everything runs through distribution, which makes budgeting a phased expansion difficult without repeated quotes.

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

VIVOTEK VAST Security Station

On request
  • VSS LiteFree
    • Free of charge
    • Up to 32 VIVOTEK cameras per server
    • No third-party camera support
  • VSS Standard$undefined/one-time
    • Up to 256 cameras per server
    • Eight camera licences included for VIVOTEK or third-party devices
    • Additional channel licences purchased individually
  • VSS Professional$undefined/one-time
    • Large scale deployments with failover and TV matrix
    • No camera licences included at all
    • Every channel purchased or upgraded from Standard

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose VIVOTEK VAST Security Station if

  • You need vss lite free tier.
  • You work on Windows, Web, iOS, Android.
  • You also want per-channel licensing.
VIVOTEK VAST Security Station review

Questions people ask

Is SeeClickFix or VIVOTEK VAST Security Station better?
Neither clearly leads. SeeClickFix starts at $300/month and VIVOTEK VAST Security Station at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or VIVOTEK VAST Security Station?
SeeClickFix starts at $300/month and VIVOTEK VAST Security Station at On request.
Does SeeClickFix or VIVOTEK VAST Security Station run on more platforms?
SeeClickFix runs on Web, Ios, Android. VIVOTEK VAST Security Station runs on Windows, Web, iOS, Android.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what VIVOTEK VAST Security Station is typically brought in for.
What can SeeClickFix do that VIVOTEK VAST Security Station cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. VIVOTEK VAST Security Station covers VSS Lite free tier, Per-channel licensing, Third-party camera support, Failover and TV matrix.

Answered from the vendors’ own pages

VIVOTEK VAST Security Station: Should I still buy VAST 2?

No. VAST 2 has entered end of maintenance with support and software files withdrawn. VSS is the current product, and any VAST 2 licence still on a distributor price list should be questioned.

VIVOTEK VAST Security Station: Is VSS Lite really free?

Yes, for up to 32 VIVOTEK cameras per server. It does not support third-party cameras and cannot exceed 32 channels.

VIVOTEK VAST Security Station: How many licences come with Standard?

Eight camera licences, usable for VIVOTEK or third-party devices. Professional includes none.

VIVOTEK VAST Security Station: Is VIVOTEK NDAA compliant?

VIVOTEK publishes an NDAA and TAA compliant product list, which is why it appears in United States public sector specifications where Section 889 excludes several other manufacturers.

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