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Government · head to head

Ring Neighbors vs VIVOTEK VAST Security Station

Ring Neighbors logo

Ring Neighbors

Government

Community Safety Network

From
Free
Free plan
Yes
VIVOTEK VAST Security Station logo

VIVOTEK VAST Security Station

Cybersecurity

Camera-vendor video management software with a free 32-channel tier for VIVOTEK devices

From
On request
Free plan
No

The short version

  • Only Ring Neighbors has a free tier, so it costs nothing to try first.
  • Each has a real cost: Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023); VIVOTEK VAST Security Station vAST 2 has entered end of maintenance with technical support and software files withdrawn, yet distributors still list VAST 2 licences, so a buyer can be quoted unsupported software without realising it.
  • They diverge on capability: Ring Neighbors covers Video Request Portal, VIVOTEK VAST Security Station covers VSS Lite free tier.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ring Neighbors and VIVOTEK VAST Security Station actually diverge.

Attributes where Ring Neighbors and VIVOTEK VAST Security Station differ
AttributeRing NeighborsVIVOTEK VAST Security Station
Starting priceFreeOn request
Pricing modelfreemiumOne-time purchase per camera channel
Free tierYesNo
PlatformsWeb, Ios, AndroidWindows, Web, iOS, Android
CategoryGovernmentCybersecurity
Founded2013Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ring Neighbors

  • Video Request Portal
  • Community Alerts
  • Geographic Requests
  • Case Management
  • Resident Opt-in
  • Ring Devices
  • CAD Systems
  • Social Media

Only in VIVOTEK VAST Security Station

  • VSS Lite free tier
  • Per-channel licensing
  • Third-party camera support
  • Failover and TV matrix
  • Vision object analytics
  • Embedded NVR licensing
  • NDAA and TAA compliance

What people use each for

The jobs each tool is most often brought in to do.

Ring Neighbors

  • Citizen Servicesnot VIVOTEK VAST Security Station
  • Records Managementnot VIVOTEK VAST Security Station
  • Public Safetynot VIVOTEK VAST Security Station
  • Civic Engagementnot VIVOTEK VAST Security Station

VIVOTEK VAST Security Station

  • A school or small public building with fewer than 32 VIVOTEK cameras that needs a VMS at no licence costnot Ring Neighbors
  • A United States public sector site that must meet NDAA and TAA procurement restrictionsnot Ring Neighbors
  • An existing VAST 2 site that needs to migrate before the software falls further out of maintenancenot Ring Neighbors
  • A mid-sized site standardising on VIVOTEK hardware with a handful of third-party cameras to absorbnot Ring Neighbors

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ring Neighbors

  • Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)

VIVOTEK VAST Security Station

  • VAST 2 has entered end of maintenance with technical support and software files withdrawn, yet distributors still list VAST 2 licences, so a buyer can be quoted unsupported software without realising it.
  • The free Lite tier is hard capped at 32 cameras and VIVOTEK devices only, so a site that grows to 33 cameras or adds one third-party camera moves straight to paid Standard licensing.
  • VSS Professional includes no camera licences at all, so the edition that large deployments need starts from a higher effective price than the tier comparison suggests.
  • It is a camera manufacturer's VMS, so the third-party device list, analytics ecosystem and integration catalogue are all narrower than an independent platform like Milestone or Salient.
  • No pricing is published for Standard or Professional channels; everything runs through distribution, which makes budgeting a phased expansion difficult without repeated quotes.

Pricing, plan by plan

Ring Neighbors

Free
  • Public Safety PortalFree
    • Video Requests
    • Community Alerts
    • Case Management

VIVOTEK VAST Security Station

On request
  • VSS LiteFree
    • Free of charge
    • Up to 32 VIVOTEK cameras per server
    • No third-party camera support
  • VSS Standard$undefined/one-time
    • Up to 256 cameras per server
    • Eight camera licences included for VIVOTEK or third-party devices
    • Additional channel licences purchased individually
  • VSS Professional$undefined/one-time
    • Large scale deployments with failover and TV matrix
    • No camera licences included at all
    • Every channel purchased or upgraded from Standard

Which should you pick?

Choose Ring Neighbors if

  • You need video request portal.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want community alerts.

Choose VIVOTEK VAST Security Station if

  • You need vss lite free tier.
  • You work on Windows, Web, iOS, Android.
  • You also want per-channel licensing.

Questions people ask

Is Ring Neighbors or VIVOTEK VAST Security Station better?
Neither clearly leads. Ring Neighbors starts at Free and VIVOTEK VAST Security Station at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ring Neighbors or VIVOTEK VAST Security Station?
Ring Neighbors has a free tier; the other does not. Paid plans start at Free for Ring Neighbors and On request for VIVOTEK VAST Security Station.
Does Ring Neighbors or VIVOTEK VAST Security Station run on more platforms?
Ring Neighbors runs on Web, Ios, Android. VIVOTEK VAST Security Station runs on Windows, Web, iOS, Android.
Can I use Ring Neighbors for free?
Yes. Ring Neighbors has a free tier, so you can try it without paying. VIVOTEK VAST Security Station starts at On request.
What is Ring Neighbors best used for?
Ring Neighbors is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what VIVOTEK VAST Security Station is typically brought in for.
What can Ring Neighbors do that VIVOTEK VAST Security Station cannot?
Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management. VIVOTEK VAST Security Station covers VSS Lite free tier, Per-channel licensing, Third-party camera support, Failover and TV matrix.

Answered from the vendors’ own pages

VIVOTEK VAST Security Station: Should I still buy VAST 2?

No. VAST 2 has entered end of maintenance with support and software files withdrawn. VSS is the current product, and any VAST 2 licence still on a distributor price list should be questioned.

VIVOTEK VAST Security Station: Is VSS Lite really free?

Yes, for up to 32 VIVOTEK cameras per server. It does not support third-party cameras and cannot exceed 32 channels.

VIVOTEK VAST Security Station: How many licences come with Standard?

Eight camera licences, usable for VIVOTEK or third-party devices. Professional includes none.

VIVOTEK VAST Security Station: Is VIVOTEK NDAA compliant?

VIVOTEK publishes an NDAA and TAA compliant product list, which is why it appears in United States public sector specifications where Section 889 excludes several other manufacturers.

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