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Cybersecurity · head to head

Rhombus Systems vs SeeClickFix

Rhombus Systems logo

Rhombus Systems

Cybersecurity

Cloud-managed cameras, sensors and access control with a per-camera annual licence

From
$149/year
Free plan
No
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Rhombus Systems the per-camera annual licence never ends and a camera without an active licence stops working, so the total cost over a ten-year hardware life is several times the hardware price.; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: Rhombus Systems covers On-camera storage, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Rhombus Systems and SeeClickFix actually diverge.

Attributes where Rhombus Systems and SeeClickFix differ
AttributeRhombus SystemsSeeClickFix
Starting price$149/year$300/month
Pricing modelPer camera per year licence plus hardwaresubscription
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rhombus Systems

  • On-camera storage
  • No NVR or server
  • AI search
  • Access control
  • Environmental sensors
  • Unlimited users
  • Ten year hardware warranty
  • Optional cloud archiving

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Rhombus Systems

  • A school district running video across dozens of buildings with no local IT at each sitenot SeeClickFix
  • A clinic group needing door access and cameras in one console under a single audit trailnot SeeClickFix
  • A logistics operator that wants to search for a specific vehicle across sites without scrubbing footagenot SeeClickFix
  • An office estate replacing ageing NVRs where nobody remains who knows how to maintain themnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot Rhombus Systems
  • Records Managementnot Rhombus Systems
  • Public Safetynot Rhombus Systems
  • Civic Engagementnot Rhombus Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rhombus Systems

  • The per-camera annual licence never ends and a camera without an active licence stops working, so the total cost over a ten-year hardware life is several times the hardware price.
  • Cameras must be Rhombus, so there is no reuse of existing IP cameras and migrating away means replacing every device rather than changing software.
  • Cloud archiving is priced separately by retention and stream count, and long retention on multisensor cameras runs into five figures per camera, which can dwarf everything else in the quote.
  • On-camera storage is the default retention, so a camera physically stolen or destroyed takes its unarchived footage with it unless cloud archiving was paid for on that camera.
  • Analytics and integrations are good for mid-market needs but shallower than a dedicated enterprise VMS with a large third-party ecosystem, so specialist requirements like advanced LPR or forensic search hit limits.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Rhombus Systems

$149/year
  • Professional$149/year
    • Per camera per year
    • Cloud console and management
    • On-camera storage retention
  • Enterprise$199/year
    • Per camera per year
    • Everything in Professional
    • Flexible cloud archiving options
  • Cloud archiving$undefined/year
    • Priced separately by retention period and stream count
    • Multisensor cameras cost several times a single sensor camera
    • Long retention on multisensor models can reach five figures per camera

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Rhombus Systems if

  • You need on-camera storage.
  • You work on Web, iOS, Android.
  • You also want no nvr or server.
Rhombus Systems review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is Rhombus Systems or SeeClickFix better?
Neither clearly leads. Rhombus Systems starts at $149/year and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rhombus Systems or SeeClickFix?
Rhombus Systems starts at $149/year and SeeClickFix at $300/month.
Does Rhombus Systems or SeeClickFix run on more platforms?
Rhombus Systems runs on Web, iOS, Android. SeeClickFix runs on Web, Ios, Android.
What is Rhombus Systems best used for?
Rhombus Systems is most often used for a school district running video across dozens of buildings with no local it at each site, a clinic group needing door access and cameras in one console under a single audit trail, a logistics operator that wants to search for a specific vehicle across sites without scrubbing footage, an office estate replacing ageing nvrs where nobody remains who knows how to maintain them. Of those, a school district running video across dozens of buildings with no local it at each site and a clinic group needing door access and cameras in one console under a single audit trail are not what SeeClickFix is typically brought in for.
What can Rhombus Systems do that SeeClickFix cannot?
Rhombus Systems covers On-camera storage, No NVR or server, AI search, Access control. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

Rhombus Systems: Do I need an NVR or a server?

No. Cameras record on board and connect directly to the cloud console, which is the main operational reason organisations pick it.

Rhombus Systems: What does the licence cost?

Roughly $149 per camera per year for Professional and about $199 for Enterprise, typically sold in one, three, five or ten year terms.

Rhombus Systems: Is cloud storage included?

No. On-camera storage is the default. Cloud archiving is a separate charge priced by retention duration and number of streams.

Rhombus Systems: Can I use my existing cameras?

No. The platform works only with Rhombus hardware, which is the trade-off for the zero-server architecture.

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