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Government & Public Sector · head to head

SeeClickFix vs eCode360

SeeClickFix logo

SeeClickFix

Government & Public Sector

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite
eCode360 logo

eCode360

Government & Public Sector

Digital Municipal Codes

From
$175/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
  • They diverge on capability: SeeClickFix covers Issue Reporting, eCode360 covers Online Code Publishing.

Where they differ

Only the attributes on which SeeClickFix and eCode360 actually diverge.

Attributes where SeeClickFix and eCode360 differ
AttributeSeeClickFixeCode360
Starting price$300/month$175/month
Founded20081960

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in eCode360

  • Online Code Publishing
  • Zoning Map Integration
  • Advanced Search
  • Code Comparison
  • Mobile Responsive
  • ArcGIS
  • Zoning Software
  • Document Systems

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

eCode360

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

eCode360

  • eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
  • ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

eCode360

$175/month
  • eCode360$175/month
    • Online Codes
    • Zoning Integration
    • Mobile Access

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose eCode360 if

  • You need online code publishing.
  • You work on Web, Ios, Android.
  • You also want zoning map integration.
eCode360 review

Questions people ask

Is SeeClickFix or eCode360 better?
Neither clearly leads. SeeClickFix starts at $300/month and eCode360 at $175/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or eCode360?
SeeClickFix starts at $300/month and eCode360 at $175/month.
Does SeeClickFix or eCode360 run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement.
What can SeeClickFix do that eCode360 cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. Both handle Web support, Ios support, Android support.
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