Government & Public Sector · head to head
eCode360 vs NextRequest
NextRequest
Government & Public Sector
Public Records Request Management
- From
- $300/month
- Rated
- -
The short version
- Each has a real cost: eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
- They diverge on capability: eCode360 covers Online Code Publishing, NextRequest covers Request Intake.
Where they differ
Only the attributes on which eCode360 and NextRequest actually diverge.
| Attribute | eCode360 | NextRequest |
|---|---|---|
| Starting price | $175/month | $300/month |
| Platforms | Web, Ios, Android | Web |
| Founded | 1960 | 2015 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government & Public Sector).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in eCode360
- Online Code Publishing
- Zoning Map Integration
- Advanced Search
- Code Comparison
- Mobile Responsive
- ArcGIS
- Zoning Software
- Ios support
Only in NextRequest
- Request Intake
- Workflow Management
- Document Redaction
- Public Portal
- Reporting
- Payment Processors
Both cover
- Document Systems
- Web support
What people use each for
The jobs each tool is most often brought in to do.
eCode360
- Citizen Servicesnot NextRequest
- Records Managementnot NextRequest
- Public Safetynot NextRequest
- Civic Engagementnot NextRequest
NextRequest
- Receiving and routing public records and FOIA requestsnot eCode360
- Tracking request status and statutory deadlines centrallynot eCode360
- Redacting documents before release with RapidReviewnot eCode360
- Invoicing and collecting payment for records requestsnot eCode360
- Publishing a public-facing request portal for residentsnot eCode360
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
eCode360
- eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments
NextRequest
- Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
- Pricing is not published
- Aimed at government agencies, so it is not a general purpose request or ticketing tool
Pricing, plan by plan
eCode360
$175/month- eCode360$175/month
- Online Codes
- Zoning Integration
- Mobile Access
NextRequest
$300/month- Standard$300/month
- Request Management
- Document Redaction
- Public Portal
Which should you pick?
Choose eCode360 if
- You need online code publishing.
- You work on Web, Ios, Android.
- You also want zoning map integration.
Questions people ask
- Is eCode360 or NextRequest better?
- Neither clearly leads. eCode360 starts at $175/month and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, eCode360 or NextRequest?
- eCode360 starts at $175/month and NextRequest at $300/month.
- Does eCode360 or NextRequest run on more platforms?
- eCode360 runs on Web, Ios, Android. NextRequest runs on Web.
- What is eCode360 best used for?
- eCode360 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NextRequest is typically brought in for.
- What can eCode360 do that NextRequest cannot?
- eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Both handle Document Systems, Web support.