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Corefactors AI CRM vs Scratchpad

Corefactors AI CRM logo

Corefactors AI CRM

CRM

Indian RevOps CRM bundling sales, marketing, support and success in one per user subscription

From
899/month
Rated
-
Full reviewWebsite
Scratchpad logo

Scratchpad

CRM

Faster workspace over Salesforce for sales reps to update pipeline, take notes and manage deals

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Scratchpad has a free tier, so it costs nothing to try first.
  • Each has a real cost: Corefactors AI CRM each of the four boxes is shallower than a category leader, so a business with a serious marketing automation or support requirement will end up buying a dedicated tool anyway and losing the shared record that justified the bundle.; Scratchpad scratchpad works with Salesforce and nothing else, with no HubSpot support, so it is off the shortlist entirely for any company on a different CRM regardless of how good the interface is.
  • They diverge on capability: Corefactors AI CRM covers Sales Box, Scratchpad covers Spreadsheet pipeline views.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Corefactors AI CRM and Scratchpad actually diverge.

Attributes where Corefactors AI CRM and Scratchpad differ
AttributeCorefactors AI CRMScratchpad
Starting price899/monthFree
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Chrome extension

Identical on both: pricing model (Per user per month), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Corefactors AI CRM

  • Sales Box
  • Marketing Box
  • Support Box
  • Success Box
  • Built-in cloud telephony
  • Lead distribution
  • Shared customer record
  • Reporting

Only in Scratchpad

  • Spreadsheet pipeline views
  • Call recorder and notetaker
  • AI field updates
  • Deal and account agent
  • Hygiene monitor
  • Notes linked to records
  • Custom prompts
  • Kanban and forecast views

What people use each for

The jobs each tool is most often brought in to do.

Corefactors AI CRM

  • An Indian SME where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptionsnot Scratchpad
  • A business that wants call recording and IVR inside the CRM rather than integrating a separate telephony providernot Scratchpad
  • An education or real estate firm handling high inbound lead volume from IndiaMART and paid social that needs automatic distribution to callersnot Scratchpad
  • A team moving off Teleduce that wants continuity of the same platform under its current namenot Scratchpad

Scratchpad

  • A 60-rep Salesforce team whose forecast is unreliable because opportunity fields are updated once a week in a panic before the pipeline callnot Corefactors AI CRM
  • A rep who wants to update twenty opportunities in a grid rather than opening twenty Salesforce recordsnot Corefactors AI CRM
  • A sales manager wanting stale and incomplete pipeline records flagged automatically instead of chased by emailnot Corefactors AI CRM
  • A revenue operations lead trialling AI notetaking that writes back to CRM fields before committing budget, using the free tiernot Corefactors AI CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Corefactors AI CRM

  • Each of the four boxes is shallower than a category leader, so a business with a serious marketing automation or support requirement will end up buying a dedicated tool anyway and losing the shared record that justified the bundle.
  • Pricing rises across four tiers where each additional module is gated behind the next tier, so a company wanting only sales and support pays the Tree rate and carries marketing capability it does not use.
  • The product was rebranded from Teleduce, and documentation, third party reviews and integration guides are still split between both names, which makes evaluation and support searching harder than it should be.
  • It is built for the Indian market, and telephony, messaging and lead source integrations reflect that, so businesses selling into Europe or North America get less value from the parts that most differentiate it.
  • Published prices are per user per month with no free tier, so an organisation wanting occasional read-only access for delivery or finance staff has to buy full licences for them.

Scratchpad

  • Scratchpad works with Salesforce and nothing else, with no HubSpot support, so it is off the shortlist entirely for any company on a different CRM regardless of how good the interface is.
  • AI credits are metered per user per month at 400 on Solo and 800 on Team, which means heavy notetaking use pushes teams towards Enterprise for capacity rather than for features.
  • There is no proper native mobile application, so representatives who wanted to update records from a car park between meetings are back in a mobile browser.
  • Sync with Salesforce and call processing can lag, and a pipeline view showing yesterday state during a forecast call undermines the exact meeting the tool was bought to improve.
  • It creates a second notes surface alongside native Salesforce notes, so organisations end up with deal history split across two places unless they explicitly ban one of them.

Pricing, plan by plan

Corefactors AI CRM

899/month
  • Seed$899/month
    • Around 599 INR per user per month on annual billing
    • Core Sales Box lead and pipeline management
    • Basic reporting
  • Sapling$1899/month
    • Around 1,399 INR per user per month on annual billing
    • Everything in Seed
    • Marketing Box campaign capability
  • Tree$2399/month
    • Around 1,899 INR per user per month on annual billing
    • Everything in Sapling
    • Support Box ticketing and deeper automation
  • Orchard$3999/month
    • Around 3,599 INR per user per month on annual billing
    • Everything in Tree
    • Success Box and advanced reporting

Scratchpad

Free
  • FreeFree
    • Workspace limited to 3 views
    • 10 hours a month of call recording and notetaking
    • AI field updates
  • Solo$19/month
    • Unlimited views with sheets and notes
    • Call recorder and notetaker
    • AI field updates
  • Team$49/month
    • Everything in Solo
    • 800 AI credits per user per month
    • Gong integration
  • Enterprise$undefined/month
    • Unlimited AI credits
    • White-glove agent services included
    • Enterprise security and administration

Which should you pick?

Choose Corefactors AI CRM if

  • You need sales box.
  • You work on Web, iOS, Android.
  • You also want marketing box.
Corefactors AI CRM review

Choose Scratchpad if

  • You need spreadsheet pipeline views.
  • You want to start without paying.
  • You work on Web, Chrome extension.
  • You also want call recorder and notetaker.
Scratchpad review

Questions people ask

Is Corefactors AI CRM or Scratchpad better?
Neither clearly leads. Corefactors AI CRM starts at 899/month and Scratchpad at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Corefactors AI CRM or Scratchpad?
Scratchpad has a free tier; the other does not. Paid plans start at 899/month for Corefactors AI CRM and Free for Scratchpad.
Does Corefactors AI CRM or Scratchpad run on more platforms?
Corefactors AI CRM runs on Web, iOS, Android. Scratchpad runs on Web, Chrome extension.
Can I use Scratchpad for free?
Yes. Scratchpad has a free tier, so you can try it without paying. Corefactors AI CRM starts at 899/month.
What is Corefactors AI CRM best used for?
Corefactors AI CRM is most often used for an indian sme where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptions, a business that wants call recording and ivr inside the crm rather than integrating a separate telephony provider, an education or real estate firm handling high inbound lead volume from indiamart and paid social that needs automatic distribution to callers, a team moving off teleduce that wants continuity of the same platform under its current name. Of those, an indian sme where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptions and a business that wants call recording and ivr inside the crm rather than integrating a separate telephony provider are not what Scratchpad is typically brought in for.
What can Corefactors AI CRM do that Scratchpad cannot?
Corefactors AI CRM covers Sales Box, Marketing Box, Support Box, Success Box. Scratchpad covers Spreadsheet pipeline views, Call recorder and notetaker, AI field updates, Deal and account agent.

Answered from the vendors’ own pages

Corefactors AI CRM: Is this the same product as Teleduce?

Yes. Teleduce was rebranded to Corefactors AI CRM and is sold under that name now.

Scratchpad: Does Scratchpad work with HubSpot?

No. It is Salesforce-only.

Corefactors AI CRM: What does it cost?

Four per user tiers, Seed, Sapling, Tree and Orchard, at roughly 899, 1,899, 2,399 and 3,999 INR per month, or about 599, 1,399, 1,899 and 3,599 INR on annual billing.

Scratchpad: Is the free plan usable in production?

Yes for an individual: full workspace with three views, 10 hours of recording and 100 AI credits a month. Teams outgrow it on views and credits.

Corefactors AI CRM: Does it include telephony?

Yes. Cloud telephony with click to call, IVR and call recording is built in, which is unusual at this price point.

Scratchpad: Does it replace Salesforce licences?

No. Every user still needs their own Salesforce licence; Scratchpad is an interface on top.

Corefactors AI CRM: Do I have to buy all four modules?

Effectively yes at the higher tiers, because modules unlock by tier rather than being individually selectable.

Scratchpad: What are AI credits spent on?

Notetaking, summarisation, field update suggestions and agent queries. Enterprise removes the cap.

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