Fashion & Apparel · head to head
Returnly vs Happy Returns
R
Returnly
Fashion & Apparel
In-browser returns experience platform
- From
- $200/month
- Rated
- -
Happy Returns
Fashion & Apparel
In-store and online returns solution
- From
- $150/month
- Rated
- -
The short version
- Each has a real cost: Returnly returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).; Happy Returns the Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
- They diverge on capability: Returnly covers In-browser returns, Happy Returns covers In-store returns.
Where they differ
Only the attributes on which Returnly and Happy Returns actually diverge.
| Attribute | Returnly | Happy Returns |
|---|---|---|
| Starting price | $200/month | $150/month |
| Platforms | Web | Web, Mobile |
| Founded | 2014 | 2016 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Fashion & Apparel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Returnly
- In-browser returns
- Instant refunds
- Analytics
- Integration
- Magento
Only in Happy Returns
- In-store returns
- Online returns
- Label generation
- Tracking
- WooCommerce
- Mobile support
Both cover
- Shopify
- Encryption
- Authentication
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Returnly
- Returns managementnot Happy Returns
- Customer experiencenot Happy Returns
Happy Returns
- Returns processingnot Returnly
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Returnly
- Returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).
Happy Returns
- The Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
Pricing, plan by plan
Returnly
$200/month- Essential$200/month
- In-browser returns
- Basic analytics
- Professional$400/month
- All features
- Advanced analytics
Happy Returns
$150/month- Starter$150/month
- Online returns
- Basic integration
- Full Service$300/month
- In-store returns
- Advanced features
Which should you pick?
Choose Happy Returns if
- You need in-store returns.
- You work on Web, Mobile.
- You also want online returns.
Questions people ask
- Is Returnly or Happy Returns better?
- Neither clearly leads. Returnly starts at $200/month and Happy Returns at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Returnly or Happy Returns?
- Returnly starts at $200/month and Happy Returns at $150/month.
- Does Returnly or Happy Returns run on more platforms?
- Returnly runs on Web. Happy Returns runs on Web, Mobile.
- What is Returnly best used for?
- Returnly is most often used for returns management, customer experience. Of those, returns management and customer experience are not what Happy Returns is typically brought in for.
- What can Returnly do that Happy Returns cannot?
- Returnly covers In-browser returns, Instant refunds, Analytics, Integration. Happy Returns covers In-store returns, Online returns, Label generation, Tracking. Both handle Shopify, Encryption, Authentication, Cloud deployment.