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Fashion · head to head

JOOR vs Returnly

JOOR logo

JOOR

Fashion

B2B wholesale platform for fashion brands

From
Free
Rated
-
Full reviewWebsite
Returnly logo

Returnly

Fashion

In-browser returns experience platform

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only JOOR has a free tier, so it costs nothing to try first.
  • Each has a real cost: JOOR no transparent pricing published for brand tiers; rates determined by request-based quotes; Returnly returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).
  • They diverge on capability: JOOR covers Wholesale marketplace, Returnly covers In-browser returns.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which JOOR and Returnly actually diverge.

Attributes where JOOR and Returnly differ
AttributeJOORReturnly
Starting priceFree$200/month
Free tierYesNo
PlatformsWeb, MobileWeb
Founded20112014

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Fashion).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JOOR

  • Wholesale marketplace
  • Order management
  • Inventory management
  • Collaboration
  • Email
  • Payment systems
  • User authentication
  • Mobile support

Only in Returnly

  • In-browser returns
  • Instant refunds
  • Analytics
  • Integration
  • Shopify
  • Magento
  • Authentication

Both cover

  • Encryption
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

JOOR

  • Wholesale order management for fashion brandsnot Returnly
  • Digital linesheets and virtual showroomsnot Returnly
  • Retail buyers sourcing and placing wholesale ordersnot Returnly
  • Payments and order tracking between brand and retailernot Returnly

Returnly

  • Returns managementnot JOOR
  • Customer experiencenot JOOR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JOOR

  • No transparent pricing published for brand tiers; rates determined by request-based quotes
  • Transaction fees through JOOR Pay not disclosed; specific rates unavailable
  • Premium add-ons like Retail Centre Banner Ads pricing not published

Returnly

  • Returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).

Pricing, plan by plan

JOOR

Free
  • StarterFree
    • Basic wholesale features
  • Premium$499/month
    • Advanced features
    • Priority support

Returnly

$200/month
  • Essential$200/month
    • In-browser returns
    • Basic analytics
  • Professional$400/month
    • All features
    • Advanced analytics

Which should you pick?

Choose JOOR if

  • You need wholesale marketplace.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want order management.
JOOR review

Choose Returnly if

  • You need in-browser returns.
  • You also want instant refunds.
Returnly review

Questions people ask

Is JOOR or Returnly better?
Neither clearly leads. JOOR starts at Free and Returnly at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JOOR or Returnly?
JOOR has a free tier; the other does not. Paid plans start at Free for JOOR and $200/month for Returnly.
Does JOOR or Returnly run on more platforms?
JOOR runs on Web, Mobile. Returnly runs on Web.
Can I use JOOR for free?
Yes. JOOR has a free tier, so you can try it without paying. Returnly starts at $200/month.
What is JOOR best used for?
JOOR is most often used for wholesale order management for fashion brands, digital linesheets and virtual showrooms, retail buyers sourcing and placing wholesale orders, payments and order tracking between brand and retailer. Of those, wholesale order management for fashion brands and digital linesheets and virtual showrooms are not what Returnly is typically brought in for.
What can JOOR do that Returnly cannot?
JOOR covers Wholesale marketplace, Order management, Inventory management, Collaboration. Returnly covers In-browser returns, Instant refunds, Analytics, Integration. Both handle Encryption, Cloud deployment, Web support, English language support.

Answered from the vendors’ own pages

JOOR: How much does JOOR cost?

JOOR does not publish prices publicly. Three brand tiers (Starter, Pro, Enterprise) are offered with pricing determined through request-based quotes. Costs vary based on annual wholesale revenue and required features.

Source
JOOR: Does JOOR charge commission or transaction fees?

JOOR does not take commission on orders. However, JOOR Pay payment processing includes transaction fees that are not disclosed on the pricing page.

Source
JOOR: Is there a free tier for retailers on JOOR?

Retailers can open basic accounts at no cost. Visual Assortment features are available as premium paid options with a 30-day free trial.

Source
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