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Fashion · head to head

Returnly vs Stoll

Returnly logo

Returnly

Fashion

In-browser returns experience platform

From
$200/month
Rated
-
Full reviewWebsite
Stoll logo

Stoll

Fashion

Knit design and knitting machine solutions

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Returnly returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).; Stoll no pricing available; the flat knitting machine business has been discontinued
  • They diverge on capability: Returnly covers In-browser returns, Stoll covers Knit design.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Returnly and Stoll actually diverge.

Attributes where Returnly and Stoll differ
AttributeReturnlyStoll
Starting price$200/month$300/month
PlatformsWebWindows
Founded20141880

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Fashion).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Returnly

  • In-browser returns
  • Instant refunds
  • Analytics
  • Integration
  • Shopify
  • Magento
  • Encryption
  • Authentication

Only in Stoll

  • Knit design
  • Pattern creation
  • Machine programming
  • Stitch simulation
  • Production planning
  • Stoll machines
  • CAD systems
  • User authentication

Both cover

  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Returnly

  • Returns managementnot Stoll
  • Customer experiencenot Stoll

Stoll

  • Flat knitting machine manufacturing (legacy/discontinued)not Returnly
  • Knitting machine spare parts and servicenot Returnly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Returnly

  • Returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).

Stoll

  • No pricing available; the flat knitting machine business has been discontinued
  • Production site in Reutlingen closed as of October 31, 2025
  • Only spare parts and legacy service support remain available

Pricing, plan by plan

Returnly

$200/month
  • Essential$200/month
    • In-browser returns
    • Basic analytics
  • Professional$400/month
    • All features
    • Advanced analytics

Stoll

$300/month
  • Basic$300/month
    • Basic design
  • Advanced$600/month
    • Advanced features
  • Enterprise$undefined/month
    • Full solution

Which should you pick?

Choose Returnly if

  • You need in-browser returns.
  • You also want instant refunds.
Returnly review

Choose Stoll if

  • You need knit design.
  • You work on Windows.
  • You also want pattern creation.
Stoll review

Questions people ask

Is Returnly or Stoll better?
Neither clearly leads. Returnly starts at $200/month and Stoll at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Returnly or Stoll?
Returnly starts at $200/month and Stoll at $300/month.
Does Returnly or Stoll run on more platforms?
Returnly runs on Web. Stoll runs on Windows.
What is Returnly best used for?
Returnly is most often used for returns management, customer experience. Of those, returns management and customer experience are not what Stoll is typically brought in for.
What can Returnly do that Stoll cannot?
Returnly covers In-browser returns, Instant refunds, Analytics, Integration. Stoll covers Knit design, Pattern creation, Machine programming, Stitch simulation. Both handle English language support.

Answered from the vendors’ own pages

Stoll: Is STOLL still selling knitting machines?

No, STOLL's flat knitting machine business has been discontinued and the production site in Reutlingen was closed on October 31, 2025. Only spare parts availability and legacy service support remain.

Source
Stoll: Where can I get spare parts for STOLL machines?

STOLL spare parts remain available through their support channels. The company has consolidated service operations under KARL MAYER ownership. Customers should contact STOLL's helpline or webshop for parts availability.

Source
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