Software · head to head
Happy Returns vs Loop Returns
Loop Returns
Software
Embedded returns solution for e-commerce platforms
- From
- $100/month
- Rated
- -
The short version
- Each has a real cost: Happy Returns the Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.; Loop Returns both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
- They diverge on capability: Happy Returns covers In-store returns, Loop Returns covers Embedded returns.
Where they differ
Only the attributes on which Happy Returns and Loop Returns actually diverge.
| Attribute | Happy Returns | Loop Returns |
|---|---|---|
| Starting price | $150/month | $100/month |
| Platforms | Web, Mobile | Web |
| Founded | 2016 | 2017 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Happy Returns
- In-store returns
- Online returns
- Mobile support
Only in Loop Returns
- Embedded returns
- Analytics
- Custom platforms
Both cover
- Label generation
- Tracking
- Shopify
- WooCommerce
- Encryption
- Authentication
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Happy Returns
- Returns processingnot Loop Returns
Loop Returns
- Managing ecommerce returns and exchanges through a branded portalnot Happy Returns
- Offering store credit and exchange incentives instead of refundsnot Happy Returns
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Happy Returns
- The Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
Loop Returns
- Both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
- Because neither the included volume nor the overage rate is published, the cost of a busy returns month cannot be worked out in advance
- Dedicated onboarding and support are tied to 20,000 or more annual orders, so smaller merchants get neither
Pricing, plan by plan
Happy Returns
$150/month- Starter$150/month
- Online returns
- Basic integration
- Full Service$300/month
- In-store returns
- Advanced features
Loop Returns
$100/month- Startup$100/month
- Basic returns
- Integration
- Growth$300/month
- All features
- Analytics
Which should you pick?
Choose Happy Returns if
- You need in-store returns.
- You work on Web, Mobile.
- You also want online returns.
Questions people ask
- Is Happy Returns or Loop Returns better?
- Neither clearly leads. Happy Returns starts at $150/month and Loop Returns at $100/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Happy Returns or Loop Returns?
- Happy Returns starts at $150/month and Loop Returns at $100/month.
- Does Happy Returns or Loop Returns run on more platforms?
- Happy Returns runs on Web, Mobile. Loop Returns runs on Web.
- What is Happy Returns best used for?
- Happy Returns is most often used for returns processing. Of those, returns processing is not what Loop Returns is typically brought in for.
- What can Happy Returns do that Loop Returns cannot?
- Happy Returns covers In-store returns, Online returns, Mobile support. Loop Returns covers Embedded returns, Analytics, Custom platforms. Both handle Label generation, Tracking, Shopify, WooCommerce.