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Fashion & Apparel · head to head

Centric PLM vs Happy Returns

Centric PLM logo

Centric PLM

Fashion & Apparel

Product lifecycle management for fashion and retail

From
On request
Rated
-
Full reviewWebsite
Happy Returns logo

Happy Returns

Fashion & Apparel

In-store and online returns solution

From
$150/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Centric PLM sold as a suite of separate products, so Planning, Pricing and Inventory, Market Intelligence and PXM are each their own purchase alongside PLM; Happy Returns the Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
  • They diverge on capability: Centric PLM covers Product data management, Happy Returns covers In-store returns.

Where they differ

Only the attributes on which Centric PLM and Happy Returns actually diverge.

Attributes where Centric PLM and Happy Returns differ
AttributeCentric PLMHappy Returns
Starting priceOn request$150/month
PlatformsWeb, Mobile, ApiWeb, Mobile
Founded20042016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Fashion & Apparel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Centric PLM

  • Product data management
  • Bill of materials
  • Tech pack creation
  • Sample management
  • Supplier collaboration
  • Quality management
  • Cost management
  • Calendar & milestones

Only in Happy Returns

  • In-store returns
  • Online returns
  • Label generation
  • Tracking
  • WooCommerce
  • Encryption
  • Authentication
  • Cloud deployment

Both cover

  • Shopify

What people use each for

The jobs each tool is most often brought in to do.

Centric PLM

  • Product lifecycle management for fashion and apparelnot Happy Returns
  • Merchandise financial planning and assortment alignmentnot Happy Returns
  • Pricing automation and inventory allocationnot Happy Returns
  • Competitive and market intelligence for product decisionsnot Happy Returns
  • Visual collaboration on line plans through Visual Boardsnot Happy Returns

Happy Returns

  • Returns processingnot Centric PLM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Centric PLM

  • Sold as a suite of separate products, so Planning, Pricing and Inventory, Market Intelligence and PXM are each their own purchase alongside PLM
  • Pricing is not published and requires a demo
  • Built around consumer goods verticals such as fashion, food and beverage and cosmetics rather than general manufacturing

Happy Returns

  • The Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.

Pricing, plan by plan

Centric PLM

On request
  • Professional$undefined/month
    • Core PLM functionality
    • Specification management
    • BOM management
  • Enterprise$undefined/month
    • Everything in Professional
    • Advanced analytics
    • Multi-site support
  • Enterprise Plus$undefined/month
    • Everything in Enterprise
    • AI-powered insights
    • 3D integration

Happy Returns

$150/month
  • Starter$150/month
    • Online returns
    • Basic integration
  • Full Service$300/month
    • In-store returns
    • Advanced features

Which should you pick?

Choose Centric PLM if

  • You need product data management.
  • You work on Web, Mobile, Api.
  • You also want bill of materials.
Centric PLM review

Choose Happy Returns if

  • You need in-store returns.
  • You work on Web, Mobile.
  • You also want online returns.
Happy Returns review

Questions people ask

Is Centric PLM or Happy Returns better?
Neither clearly leads. Centric PLM starts at On request and Happy Returns at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Centric PLM or Happy Returns?
Centric PLM starts at On request and Happy Returns at $150/month.
Does Centric PLM or Happy Returns run on more platforms?
Centric PLM runs on Web, Mobile, Api. Happy Returns runs on Web, Mobile.
What is Centric PLM best used for?
Centric PLM is most often used for product lifecycle management for fashion and apparel, merchandise financial planning and assortment alignment, pricing automation and inventory allocation, competitive and market intelligence for product decisions. Of those, product lifecycle management for fashion and apparel and merchandise financial planning and assortment alignment are not what Happy Returns is typically brought in for.
What can Centric PLM do that Happy Returns cannot?
Centric PLM covers Product data management, Bill of materials, Tech pack creation, Sample management. Happy Returns covers In-store returns, Online returns, Label generation, Tracking. Both handle Shopify.
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