Softwr

Travel · head to head

BCD TripSource vs Redeam

BCD TripSource logo

BCD TripSource

Travel

Traveller-facing itinerary and trip management app bundled with a BCD Travel programme

From
On request
Rated
-
Full reviewWebsite
Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BCD TripSource it cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.; Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • They diverge on capability: BCD TripSource covers Trip timeline, Redeam covers Reseller connectivity.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BCD TripSource and Redeam actually diverge.

Attributes where BCD TripSource and Redeam differ
AttributeBCD TripSourceRedeam
PlatformsWeb, iOS, AndroidWeb, API

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BCD TripSource

  • Trip timeline
  • Real-time alerts
  • Entry requirement guidance
  • Itinerary sharing
  • Driving directions
  • Policy and booking links

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

What people use each for

The jobs each tool is most often brought in to do.

BCD TripSource

  • A company already contracted to BCD Travel wanting a single itinerary view for travellersnot Redeam
  • A travel manager needing entry requirement and flight alert information pushed automaticallynot Redeam
  • An assistant or arranger who needs to share a travelling executive's itinerary quicklynot Redeam
  • A duty of care programme that wants trip data visible without travellers logging into a separate portalnot Redeam

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot BCD TripSource
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot BCD TripSource
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot BCD TripSource
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot BCD TripSource

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BCD TripSource

  • It cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.
  • Feature depth trails purpose-built consumer itinerary apps, and companies sometimes end up recommending a personal TripIt subscription alongside it for travellers who want more.
  • Because it is bundled, there is no separate pricing to negotiate down, and the cost is buried inside the overall BCD Travel service fee.
  • Manually forwarded bookings made outside BCD Travel channels are not always captured cleanly, leaving gaps in the trip timeline for off-channel purchases.
  • Switching TMC away from BCD Travel means losing the app entirely, adding a hidden switching cost beyond renegotiating the agency contract itself.

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

Pricing, plan by plan

BCD TripSource

On request
  • BCD Travel programme (TripSource included)$undefined/year
    • Bundled into a BCD Travel managed travel contract
    • No standalone licence available
    • Traveller download is free once a company is a BCD Travel client

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

Which should you pick?

Choose BCD TripSource if

  • You need trip timeline.
  • You work on Web, iOS, Android.
  • You also want real-time alerts.
BCD TripSource review

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.
Redeam review

Questions people ask

Is BCD TripSource or Redeam better?
Neither clearly leads. BCD TripSource starts at On request and Redeam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BCD TripSource or Redeam?
BCD TripSource starts at On request and Redeam at On request.
Does BCD TripSource or Redeam run on more platforms?
BCD TripSource runs on Web, iOS, Android. Redeam runs on Web, API.
What is BCD TripSource best used for?
BCD TripSource is most often used for a company already contracted to bcd travel wanting a single itinerary view for travellers, a travel manager needing entry requirement and flight alert information pushed automatically, an assistant or arranger who needs to share a travelling executive's itinerary quickly, a duty of care programme that wants trip data visible without travellers logging into a separate portal. Of those, a company already contracted to bcd travel wanting a single itinerary view for travellers and a travel manager needing entry requirement and flight alert information pushed automatically are not what Redeam is typically brought in for.
What can BCD TripSource do that Redeam cannot?
BCD TripSource covers Trip timeline, Real-time alerts, Entry requirement guidance, Itinerary sharing. Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync.

Answered from the vendors’ own pages

BCD TripSource: Can we buy TripSource without using BCD Travel as our agency?

No. It is bundled with a BCD Travel managed travel contract and is not sold separately.

Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

BCD TripSource: Is the app free for travellers?

Yes, once the employer is a BCD Travel client, travellers download it at no separate charge.

Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

BCD TripSource: Does it replace an online booking tool?

No, it is an itinerary and alert hub; booking happens through BCD Travel's separate online booking tool or agents.

Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

Share

Related pages

More on BCD TripSource

More on Redeam

Keep looking

Other head to heads