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Software · head to head

Qualtrics EmployeeXM vs Guusto

Qualtrics EmployeeXM logo

Qualtrics EmployeeXM

Software

Turn employee feedback into action

From
On request
Rated
-
Guusto logo

Guusto

Software

Gift-based employee recognition platform

From
Free
Rated
-

The short version

  • Only Guusto has a free tier, so it costs nothing to try first.
  • Each has a real cost: Qualtrics EmployeeXM pricing is not published for either the People Engage or People Lifecycle products; both require submitting a Request Pricing form to Qualtrics; Guusto gift card merchants are limited primarily to US brands and digital formats; international options are limited
  • They diverge on capability: Qualtrics EmployeeXM covers Engagement surveys, Guusto covers Gift card rewards.

Where they differ

Only the attributes on which Qualtrics EmployeeXM and Guusto actually diverge.

Attributes where Qualtrics EmployeeXM and Guusto differ
AttributeQualtrics EmployeeXMGuusto
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb
Founded20022013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Qualtrics EmployeeXM

  • Engagement surveys
  • Pulse surveys
  • Lifecycle surveys
  • AI-powered insights
  • Predictive analytics
  • Action planning
  • Manager enablement
  • 360-degree feedback

Only in Guusto

  • Gift card rewards
  • Peer recognition
  • Milestone celebrations
  • Budget management
  • Mobile app
  • Analytics
  • Charitable giving
  • Multiple gift options

Both cover

  • Microsoft Teams
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Qualtrics EmployeeXM

  • Organizations wanting employee experience tools priced against their own headcount rather than a flat seat feenot Guusto

Guusto

  • Employee recognitionnot Qualtrics EmployeeXM
  • Gift givingnot Qualtrics EmployeeXM
  • Milestone awardsnot Qualtrics EmployeeXM
  • Social impactnot Qualtrics EmployeeXM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Qualtrics EmployeeXM

  • Pricing is not published for either the People Engage or People Lifecycle products; both require submitting a Request Pricing form to Qualtrics
  • Pricing is based on employee count rather than a flat platform fee, so cost scales with organization size

Guusto

  • Gift card merchants are limited primarily to US brands and digital formats; international options are limited
  • Recipients must create a Guusto account to claim rewards, creating friction for deskless workers
  • No physical goods fulfillment or home delivery for tangible merchandise and branded swag
  • Limited customization options for branding and reward options compared to enterprise alternatives
  • Regional restrictions on merchant availability in certain geographic areas

Pricing, plan by plan

Qualtrics EmployeeXM

On request
  • Essentials$undefined/month
    • Engagement surveys
    • Pulse surveys
    • Basic analytics
  • Business$undefined/month
    • Everything in Essentials
    • AI insights
    • Predictive analytics
  • Enterprise$undefined/month
    • Everything in Business
    • Custom integrations
    • Advanced security

Guusto

Free

No published plan breakdown. See the Guusto review.

Which should you pick?

Choose Qualtrics EmployeeXM if

  • You need engagement surveys.
  • You work on Web, Ios, Android, Api.
  • You also want pulse surveys.

Choose Guusto if

  • You need gift card rewards.
  • You want to start without paying.
  • You also want peer recognition.

Questions people ask

Is Qualtrics EmployeeXM or Guusto better?
Neither clearly leads. Qualtrics EmployeeXM starts at On request and Guusto at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Qualtrics EmployeeXM or Guusto?
Guusto has a free tier; the other does not. Paid plans start at On request for Qualtrics EmployeeXM and Free for Guusto.
Does Qualtrics EmployeeXM or Guusto run on more platforms?
Qualtrics EmployeeXM runs on Web, Ios, Android, Api. Guusto runs on Web.
Can I use Guusto for free?
Yes. Guusto has a free tier, so you can try it without paying. Qualtrics EmployeeXM starts at On request.
What is Qualtrics EmployeeXM best used for?
Qualtrics EmployeeXM is most often used for organizations wanting employee experience tools priced against their own headcount rather than a flat seat fee. Of those, organizations wanting employee experience tools priced against their own headcount rather than a flat seat fee is not what Guusto is typically brought in for.
What can Qualtrics EmployeeXM do that Guusto cannot?
Qualtrics EmployeeXM covers Engagement surveys, Pulse surveys, Lifecycle surveys, AI-powered insights. Guusto covers Gift card rewards, Peer recognition, Milestone celebrations, Budget management. Both handle Microsoft Teams, Slack.

Answered from the vendors’ own pages

Guusto: Does Guusto work with deskless and remote employees?

Yes, Guusto is designed for frontline and deskless workers. It delivers recognition through SMS, push notifications, QR codes, and print options, making it accessible to employees without desk access or company email.

Source
Guusto: What reward options does Guusto support?

Guusto cards can be redeemed for hundreds of different gift cards from around the world, branded company swag, charity donations, and custom rewards. However, gift card merchants are primarily limited to US brands.

Source
Guusto: How does Guusto pricing work?

Guusto offers a Free tier with no minimum spend, Essential at $200 per month (annual billing), and Premium at $500 per month (annual billing). You pay face value for gift card rewards; Guusto charges merchants instead, so every dollar goes to employees.

Source
Guusto: Can Guusto integrate with HRIS systems?

Yes, Guusto syncs with HR management systems to automate anniversaries, milestones, birthdays, and other events. It also offers SSO integrations and Slack integration for bringing recognition into daily workflows.

Source
Guusto: Do employees need a Guusto account to receive gifts?

Yes, recipients must create a Guusto account to claim rewards, which some users find inconvenient compared to simpler delivery methods.

Source
Guusto: Does Guusto offer physical goods and merchandise?

Guusto focuses on gift cards and digital rewards. It does not have a robust physical fulfillment arm, so industrial or field workers cannot receive tangible goods delivered to their homes.

Source

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