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Veterinary · head to head

Provet Cloud vs Vetstoria

Provet Cloud logo

Provet Cloud

Veterinary

Cloud practice management for veterinary clinics

From
On request
Rated
-
Full reviewWebsite
Vetstoria logo

Vetstoria

Veterinary

Real-time online appointment booking that writes directly into the veterinary PIMS diary

From
£199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Provet Cloud quote-only pricing, typically per user or per clinic, so budgeting requires a sales conversation; Vetstoria it is a booking layer and nothing else, so a practice also wanting reminders, two way client messaging, loyalty or marketing buys a second product, most likely a sibling Petvisor brand, and pays two subscriptions.
  • They diverge on capability: Provet Cloud covers Clinical records, Vetstoria covers Real-time PIMS write-back.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Provet Cloud and Vetstoria actually diverge.

Attributes where Provet Cloud and Vetstoria differ
AttributeProvet CloudVetstoria
Starting priceOn request£199/month
Pricing modelquotePer month by clinician band
PlatformsWeb, Cloud, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Provet Cloud

  • Clinical records
  • Integrated invoicing
  • Inventory and dispensing
  • Scheduling
  • Multi-site
  • Reminders

Only in Vetstoria

  • Real-time PIMS write-back
  • Appointment triage rules
  • Deposits and payments
  • Regional currency pricing
  • Multi-site rules
  • Client-facing booking page
  • Practice websites add-on
  • Analytics

What people use each for

The jobs each tool is most often brought in to do.

Provet Cloud

  • Clinics running separate clinical, dispensing and billing systems that must be reconcilednot Vetstoria
  • Multi-site veterinary groups needing one view across practicesnot Vetstoria
  • Practices losing revenue where dispensed medication is not billednot Vetstoria

Vetstoria

  • An independent small animal practice losing bookings to out of hours calls that go to voicemailnot Provet Cloud
  • A three site group that needs different appointment types and clinician rules per branch but one client facing booking pagenot Provet Cloud
  • A practice with a high no show rate that wants a deposit taken at the point of bookingnot Provet Cloud
  • A practice on ezyVet or Provet Cloud that wants booking to write into the real diary rather than create a manual rekeying job for receptionnot Provet Cloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Provet Cloud

  • Quote-only pricing, typically per user or per clinic, so budgeting requires a sales conversation
  • Cloud-only, so a connectivity failure stops consultations being recorded
  • Strongest in European markets, with less depth in some other regions’ requirements
  • Migrating clinical history from an existing system is a substantial project

Vetstoria

  • It is a booking layer and nothing else, so a practice also wanting reminders, two way client messaging, loyalty or marketing buys a second product, most likely a sibling Petvisor brand, and pays two subscriptions.
  • Pricing bands are set by number of practising clinicians and step up sharply, so a practice adding a fourth or eighth vet crosses a band boundary and takes a large percentage price rise for one hire.
  • In the United States the product is sold as PetDesk rather than Vetstoria, so American buyers comparing the two are often comparing the same underlying company against itself without realising it.
  • Value depends entirely on the depth of your PIMS integration, and the quality varies considerably between systems; on a weaker integration you lose the real time write back that is the entire reason to buy it.
  • Website plans carry one off setup fees running into the thousands of euros on top of a monthly fee, which turns an apparently modest booking subscription into a significant first year cost if you take the bundle.

Pricing, plan by plan

Provet Cloud

On request

No published plan breakdown. See the Provet Cloud review.

Vetstoria

£199/month
  • Small Team$199/month
    • Up to two practising clinicians
    • Real-time booking
    • Payments
  • Medium Team$299/month
    • Up to four practising clinicians
    • All Small Team features
  • Large Team$399/month
    • Up to seven practising clinicians
    • All Medium Team features
  • Custom$undefined/month
    • Groups and non-standard configurations
    • Advanced analytics
    • Quarterly business reviews

Which should you pick?

Choose Provet Cloud if

  • You need clinical records.
  • You work on Web, Cloud, iOS, Android.
  • You also want integrated invoicing.
Provet Cloud review

Choose Vetstoria if

  • You need real-time pims write-back.
  • You also want appointment triage rules.
Vetstoria review

Questions people ask

Is Provet Cloud or Vetstoria better?
Neither clearly leads. Provet Cloud starts at On request and Vetstoria at £199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Provet Cloud or Vetstoria?
Provet Cloud starts at On request and Vetstoria at £199/month.
Does Provet Cloud or Vetstoria run on more platforms?
Provet Cloud runs on Web, Cloud, iOS, Android. Vetstoria runs on Web.
What is Provet Cloud best used for?
Provet Cloud is most often used for clinics running separate clinical, dispensing and billing systems that must be reconciled, multi-site veterinary groups needing one view across practices, practices losing revenue where dispensed medication is not billed. Of those, clinics running separate clinical, dispensing and billing systems that must be reconciled and multi-site veterinary groups needing one view across practices are not what Vetstoria is typically brought in for.
What can Provet Cloud do that Vetstoria cannot?
Provet Cloud covers Clinical records, Integrated invoicing, Inventory and dispensing, Scheduling. Vetstoria covers Real-time PIMS write-back, Appointment triage rules, Deposits and payments, Regional currency pricing.

Answered from the vendors’ own pages

Provet Cloud: What does Provet Cloud cost?

Pricing is quoted per practice, generally by user count and modules, and is not published.

Vetstoria: Does Vetstoria book directly into my PIMS?

Yes, that is the core function. Bookings write into the practice diary in real time rather than queuing as requests, where the PIMS integration supports it.

Provet Cloud: Why do vets need different software from doctors?

A veterinary clinic is a medical provider, a pharmacy and a retailer at once. Treatment, dispensing and stock have to reconcile against a single visit, which human healthcare systems do not model.

Vetstoria: Who owns Vetstoria?

Petvisor, which also owns PetDesk, WhiskerCloud and Kontak, and which raised over 100 million dollars from Apax Digital in 2023. It is not owned by IDEXX; IDEXX is an integration partner.

Provet Cloud: Does it support multiple clinics?

Yes, multi-site groups are supported under one account.

Vetstoria: Is it available in the United States?

The same company serves the United States, but under the PetDesk brand rather than the Vetstoria name.

Provet Cloud: What happens if the internet goes down?

It is cloud-only, so recording consultations depends on connectivity. Clinics generally plan a fallback for outages.

Vetstoria: Is there a setup fee?

Not for online booking. The optional website plans do carry substantial one-off setup fees.

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