Softwr

Travel · head to head

Protel vs Wise Business

Protel logo

Protel

Travel

German hotel property management system, now owned and sold by Planet

From
On request
Rated
-
Full reviewWebsite
Wise Business logo

Wise Business

Accounting

The smart way to send and receive business payments

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Protel the vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.; Wise Business opening a Wise Business account in the UK carries a one off setup fee of 50 GBP
  • They diverge on capability: Protel covers Front desk and reservations, Wise Business covers Multi-currency accounts.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Protel and Wise Business actually diverge.

Attributes where Protel and Wise Business differ
AttributeProtelWise Business
Starting priceOn request$29/month
Pricing modelquoteusage-based
PlatformsWeb, Windows, iOS, AndroidWeb, Ios, Android, Api
CategoryTravelAccounting
FoundedUnknown2011

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Protel

  • Front desk and reservations
  • Conference and banqueting
  • Cloud and on-premise editions
  • Integrated payments
  • Interface catalogue
  • Multi-property operation
  • Night audit and reporting
  • Tax-free shopping links

Only in Wise Business

  • Multi-currency accounts
  • International transfers
  • Batch payments
  • API access
  • Team management
  • Xero
  • QuickBooks
  • Various

What people use each for

The jobs each tool is most often brought in to do.

Protel

  • A German or Austrian hotel needing fiscal and tax compliance handled natively rather than bolted onnot Wise Business
  • A property with substantial conference and banqueting business that a rooms-only PMS cannot handlenot Wise Business
  • An existing Protel on-premise site deciding whether to move to the cloud edition or change vendornot Wise Business
  • A group wanting PMS and card acquiring from one supplier under a single contractnot Wise Business

Wise Business

  • Holding and converting multiple currencies as a businessnot Protel
  • Paying international suppliers and contractors at the mid market ratenot Protel
  • Receiving payments into local currency account details in several countriesnot Protel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Protel

  • The vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
  • The Protel name persists on the product but the corporate identity has moved to Planet, which makes contract, support and roadmap ownership harder to pin down than it looks from the product page.
  • Hotels on the older on-premise edition face a migration to cloud that is a re-implementation rather than an upgrade, with the data and interface work that implies.
  • Nothing about pricing is published, so a buyer cannot benchmark against Mews or Cloudbeds without a full sales process.
  • Strength is concentrated in German-speaking Europe and the Middle East; support depth and partner ecosystem are noticeably thinner in North America and Asia Pacific.

Wise Business

  • Opening a Wise Business account in the UK carries a one off setup fee of 50 GBP
  • Volume discounts on transfers start only above 20,000 GBP equivalent sent per month

Pricing, plan by plan

Protel

On request
  • protel PMS by Planet$undefined/year
    • Quoted per property, no published rate card
    • Cloud and on-premise editions priced differently
    • Payment processing rates negotiated alongside the software

Wise Business

$29/month
  • StandardFree
    • Multi-currency account
    • Real exchange rate
    • Batch payments

Which should you pick?

Choose Protel if

  • You need front desk and reservations.
  • You work on Web, Windows, iOS, Android.
  • You also want conference and banqueting.
Protel review

Choose Wise Business if

  • You need multi-currency accounts.
  • You work on Web, Ios, Android, Api.
  • You also want international transfers.
Wise Business review

Questions people ask

Is Protel or Wise Business better?
Neither clearly leads. Protel starts at On request and Wise Business at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Protel or Wise Business?
Protel starts at On request and Wise Business at $29/month.
Does Protel or Wise Business run on more platforms?
Protel runs on Web, Windows, iOS, Android. Wise Business runs on Web, Ios, Android, Api.
What is Protel best used for?
Protel is most often used for a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on, a property with substantial conference and banqueting business that a rooms-only pms cannot handle, an existing protel on-premise site deciding whether to move to the cloud edition or change vendor, a group wanting pms and card acquiring from one supplier under a single contract. Of those, a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on and a property with substantial conference and banqueting business that a rooms-only pms cannot handle are not what Wise Business is typically brought in for.
What can Protel do that Wise Business cannot?
Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments. Wise Business covers Multi-currency accounts, International transfers, Batch payments, API access.

Answered from the vendors’ own pages

Protel: Can you still buy Protel?

Yes. Planet acquired it in December 2021 and continues to sell it as protel PMS, though the corporate branding is Planet.

Wise Business: How fast are international transfers with Wise Business?

Wise Business offers fast global payments with 70% arriving in 20 seconds and 95% arriving in under 24 hours. You can also pay up to 1,000 contacts in a single batch transfer.

Source
Protel: Why does the payments ownership matter?

Because the vendor earns on your card volume. Evaluate the processing rate alongside the software price rather than treating them as separate decisions.

Wise Business: Does Wise Business offer volume discounts?

Yes, volume discounts are available on monthly transfers over 20,000 GBP or equivalent.

Source
Protel: Is the on-premise edition still supported?

It remains in the field with a large installed base, but new investment is directed at the cloud edition, so ask for an explicit support horizon in writing.

Wise Business: How does Wise Business keep funds secure?

Wise customers move over AED60 billion monthly with systems built to keep funds safe. The company runs over 7 million daily fraud checks (80 per second), keeps funds diversified with secure financial institutions, and offers 24/7 customer support.

Source
Protel: Where is Protel strongest?

German-speaking Europe and the Middle East, where its interface catalogue and fiscal compliance are deepest.

Share

Related pages

More on Protel

More on Wise Business

Keep looking

Other head to heads