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Surveys · head to head

Paperform vs Zoho Survey

Paperform logo

Paperform

Surveys

Forms that feel like you

From
Free
Rated
-
Full reviewWebsite
Zoho Survey logo

Zoho Survey

Surveys

Survey tool with a choice of data centre region, bundled into the wider Zoho suite

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Paperform free plan limited to 30 submissions per month; Zoho Survey the data centre region is set when the Zoho account is created and changing it later requires a vendor-assisted migration, so a hasty signup can lock an organisation into the wrong jurisdiction.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Paperform and Zoho Survey actually diverge.

Attributes where Paperform and Zoho Survey differ
AttributePaperformZoho Survey
Pricing modelfreemiumFree tier, then per user per month
PlatformsWebWeb, iOS, Android

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Surveys).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Paperform

Nothing recorded that Zoho Survey does not also cover.

Only in Zoho Survey

  • Regional data centres
  • Zoho CRM integration
  • Logic and piping
  • Offline collection
  • Multilingual surveys
  • Report sharing

What people use each for

The jobs each tool is most often brought in to do.

Paperform

  • Creating multi-step application forms with conditional field displaynot Zoho Survey
  • Building payment collection forms for online invoicingnot Zoho Survey
  • Setting up appointment scheduling with calendar integrationnot Zoho Survey
  • Collecting customer signatures on contracts and agreementsnot Zoho Survey

Zoho Survey

  • An organisation already running Zoho CRM that wants survey responses on the customer record without integration worknot Paperform
  • A buyer whose procurement requires European, Indian, Australian or Canadian data residencynot Paperform
  • A support team measuring satisfaction after tickets close in Zoho Desknot Paperform
  • A field team collecting responses offline and syncing when connectivity returnsnot Paperform

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Paperform

  • Free plan limited to 30 submissions per month
  • Additional submissions beyond plan limits incur overage fees
  • Custom domains require additional $20 per month fee on Pro plan

Zoho Survey

  • The data centre region is set when the Zoho account is created and changing it later requires a vendor-assisted migration, so a hasty signup can lock an organisation into the wrong jurisdiction.
  • The free tier caps both questions and responses per survey tightly, so it functions as an evaluation rather than a plan any team can run on.
  • Reporting and statistical analysis are thin compared with research-grade tools, and advanced methods such as conjoint or maximum difference scaling are absent.
  • Integrations outside the Zoho suite are shallow, so organisations on Salesforce, HubSpot or Microsoft stacks lose most of the value that makes the product attractive.
  • Interface conventions and quality vary across Zoho applications, so users moving between Survey, CRM and Analytics face inconsistent behaviour and separate learning curves.

Pricing, plan by plan

Paperform

Free
  • FreeFree
    • 1 user
    • 30 submissions per month
    • 5 payment submissions per month
  • Essentials$24/month
    • 1 user
    • 1,200 submissions per year
    • 240 payment submissions per year
  • Pro$49/month
    • 3 users
    • 12,000 submissions per year
    • 3,000 payment submissions per year
  • Business$99/month
    • 5 users plus $9 per additional user (up to 25)
    • 120,000 submissions per year
    • 30,000 payment submissions per year

Zoho Survey

Free
  • FreeFree
    • Unlimited surveys with a cap on questions and responses per survey
    • Basic reporting and link or email distribution
    • Zoho branding on surveys
  • Paid tiers$undefined/year
    • Priced per user with higher response allowances at each tier
    • Skip logic, piping, white labelling and offline collection unlocked by tier
    • Included for organisations licensing the Zoho One suite

Which should you pick?

Choose Paperform if

  • You want to start without paying.
Paperform review

Choose Zoho Survey if

  • You need regional data centres.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want zoho crm integration.
Zoho Survey review

Questions people ask

Is Paperform or Zoho Survey better?
Neither clearly leads. Paperform starts at Free and Zoho Survey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Paperform or Zoho Survey?
Paperform starts at Free and Zoho Survey at Free.
Does Paperform or Zoho Survey run on more platforms?
Paperform runs on Web. Zoho Survey runs on Web, iOS, Android.
Can I use Paperform for free?
Both have a free tier, so you can try either at no cost before committing.
What is Paperform best used for?
Paperform is most often used for creating multi-step application forms with conditional field display, building payment collection forms for online invoicing, setting up appointment scheduling with calendar integration, collecting customer signatures on contracts and agreements. Of those, creating multi-step application forms with conditional field display and building payment collection forms for online invoicing are not what Zoho Survey is typically brought in for.
What can Paperform do that Zoho Survey cannot?
Zoho Survey covers Regional data centres, Zoho CRM integration, Logic and piping, Offline collection.

Answered from the vendors’ own pages

Paperform: Is there a free version of Paperform?

Yes, Paperform offers a free plan with 1 user, 30 submissions per month, and 100 MB storage at no cost.

Source
Zoho Survey: Can I choose where my survey data is stored?

Yes, at account creation across several regions including Europe, India, Australia and Canada. Changing it afterwards requires a migration request to Zoho.

Paperform: Does Paperform offer a free trial for paid plans?

Paperform offers a 7-day unrestricted trial for all paid plans without requiring a credit card.

Source
Zoho Survey: Is it included in Zoho One?

Yes. If your organisation licences Zoho One, Survey is part of the suite, which usually removes the case for a separate survey subscription.

Paperform: What payment processing options does Paperform support?

All Paperform plans include payment processing via Stripe, Square, Braintree, or PayPal.

Source
Zoho Survey: Is it good enough for market research?

For basic questionnaires yes. For quota-managed or statistically demanding studies, a research-grade platform is a better fit.

Paperform: When does Paperform charge for custom domains?

Custom domains are available on the Pro and Business plans, with an additional $20 per month fee for this feature.

Source
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