Surveys · pricing
Zoho Survey pricing
Zoho Survey publishes 2 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Zoho Survey pricing is free across 2 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free
- Model
- Free tier, then per user per month
- Tiers
- 2
- Free tier
- Yes
Zoho Survey plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 4 | Entry tier |
| Paid tiers | On request | 4 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers unlimited surveys with a cap on questions and responses per survey, basic reporting and link or email distribution, zoho branding on surveys, suitable for evaluation rather than production use.
Paid tiers
On requestOver Free, this tier adds:
- Priced per user with higher response allowances at each tier
- Skip logic, piping, white labelling and offline collection unlocked by tier
- Included for organisations licensing the Zoho One suite
- Response allowance rather than seat count is usually the constraint
Where Zoho Survey stops being free
Free, Free
- Unlimited surveys with a cap on questions and responses per survey
- Basic reporting and link or email distribution
- Zoho branding on surveys
- Suitable for evaluation rather than production use
No paid tier on record
Zoho Survey lists a free tier and no priced tier above it in the record we hold.
What the product covers
The full Zoho Survey feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Regional data centres
- Zoho CRM integration
- Logic and piping
- Offline collection
- Multilingual surveys
- Report sharing
People bring Zoho Survey in for an organisation already running zoho crm that wants survey responses on the customer record without integration work, a buyer whose procurement requires european, indian, australian or canadian data residency, a support team measuring satisfaction after tickets close in zoho desk, a field team collecting responses offline and syncing when connectivity returns. If that is not the job you are buying for, the alternatives to Zoho Survey are worth a look before you commit to a tier.
How that compares in Surveys
Too few surveys tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Zoho Survey (this page) | Free | Free tier, then per user per month | - | |
| KoboToolbox | Free, then $21/month | Per month by submission count | - | vs Zoho Survey |
| QuestionPro | Free | Per user per month | - | vs Zoho Survey |
| Medallia | On request | quote | - | vs Zoho Survey |
| Device Magic | On request | quote | - | vs Zoho Survey |
| SurveyCTO | Free, then $225/month | Per month by submission volume | - | vs Zoho Survey |
| Qualtrics CoreXM | On request | quote | - | vs Zoho Survey |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Zoho Survey badges page.
Before you pay for Zoho Survey
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 2 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Zoho Survey runs on web, ios, android, and is published by Zoho Corporation of Chennai, Tamil Nadu, India. The full record is on the Zoho Survey review, and the rest of the category is under best surveys tools.
Zoho Survey pricing questions
- How much does Zoho Survey cost?
- Zoho Survey publishes 2 tiers, from Free for Free up to On request for Paid tiers. The entry tier costs nothing.
- Does Zoho Survey have a free plan?
- Yes. The Free tier costs nothing and covers unlimited surveys with a cap on questions and responses per survey, basic reporting and link or email distribution, zoho branding on surveys.
- What is the difference between Free and Paid tiers on Zoho Survey?
- Paid tiers costs On request against Free, and adds priced per user with higher response allowances at each tier, skip logic, piping, white labelling and offline collection unlocked by tier, included for organisations licensing the zoho one suite, response allowance rather than seat count is usually the constraint.
- Which surveys tools can I use without paying?
- 4 of the 8 surveys tools listed alongside Zoho Survey have a free tier: KoboToolbox, QuestionPro, SurveyCTO, Sogolytics.
- What am I actually paying for with Zoho Survey?
- The record lists 6 features across 1 area: other. In practice it is brought in for an organisation already running zoho crm that wants survey responses on the customer record without integration work, a buyer whose procurement requires european, indian, australian or canadian data residency, a support team measuring satisfaction after tickets close in zoho desk.
- Does Zoho Survey charge per user?
- The record carries a price and a billing period for each of its 2 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Zoho Survey prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Zoho Survey against before paying?
- The closest surveys tools in this directory are KoboToolbox, QuestionPro, Medallia, Device Magic. Each has a side-by-side comparison with Zoho Survey covering price, platforms and features.