Softwr

Government · head to head

OnBase vs Sardine

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite
Sardine logo

Sardine

Cybersecurity

Device intelligence and behaviour biometrics for fraud and compliance

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Sardine signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
  • They diverge on capability: OnBase covers Content Management, Sardine covers Device intelligence.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OnBase and Sardine actually diverge.

Attributes where OnBase and Sardine differ
AttributeOnBaseSardine
Starting price$400/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, iOS, Android
CategoryGovernmentCybersecurity
Founded1991Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in Sardine

  • Device intelligence
  • Behaviour biometrics
  • Scam detection
  • Onboarding risk scoring
  • AML transaction monitoring
  • Dispute and chargeback handling
  • Rules editor

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot Sardine
  • Records Managementnot Sardine
  • Public Safetynot Sardine
  • Civic Engagementnot Sardine

Sardine

  • A neobank losing money to authorised push payment scams where the customer genuinely approved the transfernot OnBase
  • A crypto exchange trying to detect accounts being operated by remote access rather than by their ownernot OnBase
  • A fintech seeing synthetic identity signups that pass document verification but share device characteristicsnot OnBase
  • A lender wanting first party fraud signals at application time that a credit bureau file does not containnot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Sardine

  • Signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
  • Behavioural and device telemetry collection needs a documented lawful basis under GDPR, and EU privacy reviews frequently delay rollouts that were scoped as engineering work.
  • Pricing is per session or per active user, so a consumer product with many low value sessions pays in proportion to traffic rather than to fraud exposure.
  • As a younger private company it lacks the enforcement-tested audit history that a bank examiner expects, which makes it a harder sell inside a regulated bank than inside a fintech.
  • It is strongest on session-time signals and weaker as a system of record for long horizon AML typologies, so larger institutions end up running it alongside a traditional monitoring platform rather than instead of one.

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Sardine

On request
  • Sardine$undefined/year
    • Priced per user session or per monthly active user
    • Annual contract with volume commitment
    • SDK for web, iOS and Android

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Sardine if

  • You need device intelligence.
  • You work on Web, iOS, Android.
  • You also want behaviour biometrics.
Sardine review

Questions people ask

Is OnBase or Sardine better?
Neither clearly leads. OnBase starts at $400/month and Sardine at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Sardine?
OnBase starts at $400/month and Sardine at On request.
Does OnBase or Sardine run on more platforms?
OnBase runs on Web, Mobile. Sardine runs on Web, iOS, Android.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Sardine is typically brought in for.
What can OnBase do that Sardine cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Sardine covers Device intelligence, Behaviour biometrics, Scam detection, Onboarding risk scoring.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
Sardine: Does Sardine do document verification?

It focuses on device, behavioural and transaction signals, and integrates identity verification providers rather than being one. Treat it as complementary to a KYC vendor.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
Sardine: What does it need from us to work?

An SDK in your web and mobile applications plus transaction feeds. Without the client side collector you lose the signals that differentiate it.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
Sardine: Is pricing published?

No. It is quoted, typically per session or per monthly active user with an annual volume commitment.

OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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