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Government · head to head

MuckRock vs Omada Identity

MuckRock logo

MuckRock

Government

FOIA Filing and Research Platform

From
Free
Free plan
Yes
Full reviewWebsite
Omada Identity logo

Omada Identity

Cybersecurity

Identity governance and administration focused on access certification and compliance evidence

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only MuckRock has a free tier, so it costs nothing to try first.
  • Each has a real cost: MuckRock muckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code; Omada Identity pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.
  • They diverge on capability: MuckRock covers FOIA Filing, Omada Identity covers Access certification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which MuckRock and Omada Identity actually diverge.

Attributes where MuckRock and Omada Identity differ
AttributeMuckRockOmada Identity
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
CategoryGovernmentCybersecurity
Founded2010Unknown

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MuckRock

  • FOIA Filing
  • Request Tracking
  • Document Archive
  • Collaboration
  • Agency Directory
  • DocumentCloud
  • News Organizations
  • Research Tools

Only in Omada Identity

  • Access certification
  • Joiner mover leaver
  • Role modelling
  • Segregation of duties
  • Access request
  • Connectors

What people use each for

The jobs each tool is most often brought in to do.

MuckRock

  • Citizen Servicesnot Omada Identity
  • Records Managementnot Omada Identity
  • Public Safetynot Omada Identity
  • Civic Engagementnot Omada Identity

Omada Identity

  • An organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidencednot MuckRock
  • A company with high staff turnover where leavers keep access to systems weeks after their last daynot MuckRock
  • A regulated firm needing documented segregation of duties across finance and ERP entitlementsnot MuckRock
  • A business that abandoned a previous multi-year IGA implementation and needs something that reaches production this yearnot MuckRock

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MuckRock

  • MuckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code

Omada Identity

  • Pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.
  • It governs access but provides no single sign-on, multi-factor authentication or privileged session management, so it is always a second or third identity subscription rather than a consolidation.
  • The fast-deployment promise depends on accepting its standard process model; organisations with genuinely unusual entitlement structures end up in custom work and the timeline advantage disappears.
  • Connector coverage is strong for mainstream enterprise systems and thin for bespoke or industry-specific applications, and each custom connector is a project with ongoing maintenance.
  • Data quality in the HR system determines whether joiner mover leaver automation works, so companies with messy HR records find the tool exposes that problem rather than solving it.

Pricing, plan by plan

MuckRock

Free
  • BasicFree
    • FOIA Filing
    • Request Tracking
    • Document Archive

Omada Identity

On request
  • Omada Identity Cloud$undefined/year
    • Priced per managed identity per year
    • SaaS on Microsoft Azure with regional deployment options
    • Implementation delivered on a defined methodology, quoted separately

Which should you pick?

Choose MuckRock if

  • You need foia filing.
  • You want to start without paying.
  • You also want request tracking.
MuckRock review

Choose Omada Identity if

  • You need access certification.
  • You also want joiner mover leaver.
Omada Identity review

Questions people ask

Is MuckRock or Omada Identity better?
Neither clearly leads. MuckRock starts at Free and Omada Identity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MuckRock or Omada Identity?
MuckRock has a free tier; the other does not. Paid plans start at Free for MuckRock and On request for Omada Identity.
Does MuckRock or Omada Identity run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use MuckRock for free?
Yes. MuckRock has a free tier, so you can try it without paying. Omada Identity starts at On request.
What is MuckRock best used for?
MuckRock is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Omada Identity is typically brought in for.
What can MuckRock do that Omada Identity cannot?
MuckRock covers FOIA Filing, Request Tracking, Document Archive, Collaboration. Omada Identity covers Access certification, Joiner mover leaver, Role modelling, Segregation of duties.

Answered from the vendors’ own pages

Omada Identity: Does it provide single sign-on?

No. Omada is governance only. You still need Entra ID, Okta or equivalent for authentication.

Omada Identity: How is it licensed?

Per managed identity per year. Count contractors and service accounts before you compare quotes, because they usually count.

Omada Identity: How long does deployment take?

Months rather than years is the positioning, and it is achievable if you accept the standard process model. Heavy customisation returns you to traditional IGA timelines.

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